Accounts Manager II

Position: Accounts Manager II

Location: Hybrid-remote, reporting onsite in Dover, DE and/or Salisbury, MD as needed

What makes us great:

At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

What you'll be working on...

• Work with customer leads to develop opportunities to add new energy customers including residential, commercial, industrial and multi-customer site developments.
• Strong organizational and relationship selling ability including cold calling.
• Prepare cost comparisons and consumption analyses for potential new customers.
• Coordinate with other company departments to evaluate and vet developed opportunities.
• Coordinate with Marketing and Communications in the development of marketing materials to support lead and opportunity generation, penetrate new geographic locations and market segments.
• Responsible for ensuring excellent internal and external customer service during the completion of job responsibilities.
• Coordinate with internal departments to resolve internal and external customer service opportunities for improvement
• Initiate and maintain relationships with stakeholders including land developers, builders, home owner associations, engineering firms, contractors, chambers of commerce, economic development groups and land use permitting authorities, including attending stakeholder meetings, to gain insight into new leads and opportunities.
• Utilize Salesforce to track and manage leads and opportunities and customer relationships.
• Attend conferences and training programs regularly to gain new marketing and technical awareness for customer development.
• Develop and complete speaking opportunities at industry conferences and stakeholder events.
• Develop and maintain general knowledge pertinent to the application and installation of propane and natural gas systems, installation of fuel lines and appliances while complying with federal and local codes (NFPA 54 and 58)
• Existing customer retention analyses, communications and negotiations.
• Record keeping and compliance.
• Other duties as assigned.

Who you are

• Three to five years of related experience.
• Associate's Degree or a combination of education and experience.
• Computer literacy with experience in Word, PowerPoint, Excel, Salesforce and GIS mapping.
• Excellent written and verbal communications skills with the ability to speak in front of large groups.
• Ability to think strategically and analytically.
• Organized and task driven with strong time management skills.
• Robust technical knowledge of gaseous energy equipment, alternative fueling opportunities and regulatory and legal aspects to energy expansion and consumption.
• Strong negotiation skills.
• High level of initiative.

Where you'll be working:

• Hybrid remote, with onsite work locations in Dover, DE and/or Salisbury, MD as needed, both field work and office work at times, regional travel.
• Occasional evening and weekend work will be required.
• Occasional seminar and industry association out of town meetings.

Benefits/what's in it for you?

• Flexible work arrangement
• Competitive base salary
• Fantastic opportunities for career growth
• Cooperative, supportive and empowered team atmosphere
• Annual bonus and salary increase opportunities
• Monthly recognition events
• Endless wellness initiatives and community events
• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
• Paid time off, holidays and a separate bank of sick time!

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email [email protected] or Ruth Warner, Director, Human Resources Operations at [email protected]

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)