Accounts Receivable Associate

Well, hello there 👋

More than 15 million people use Screencastify to record, edit and share all sorts of amazing videos. We like to think that we've democratized video creation by making it simpler and more affordable than ever before.

Working at Screencastify

At Screencastify, we value accountability, commitment, and speed. We take our responsibility to our users very seriously, so when we miss a deadline or slow down, it matters.

We’re not a pay-your-dues culture; we will train you quickly and then give you substantial responsibility. The better the results you drive, the more you’ll be rewarded.

We’re a competitive culture in some ways, but not in others. On one hand, we love to win, and hate to lose, and if you do great work, you’ll probably inspire someone working with you to try to do even better. But someone else does not need to lose for you to win.

We constantly challenge each other and push our quality of thought and work to new limits. But no matter how strong a disagreement may be, we want to work in a company of deeply good people who treat their colleagues exceptionally well. No matter how talented, we won’t hire jerks.

About the Role

The Accounts Receivable Associate will be responsible for managing the billing and collections process using Chargebee, Salesforce, and Quickbooks. They will be responsible for ensuring that customer invoices are accurate, timely, and processed efficiently. They will also work closely with customers to resolve any billing issues and will be responsible for the collections process to ensure timely payments from customers.

What you’ll do:

• Manage the billing process, including generating and issuing invoices, credit memos, and statements
• Ensure that invoices are accurate and comply with customer contracts
• Resolve billing issues, working closely with customers and internal stakeholders to resolve any discrepancies or disputes
• Manage the collections process, including tracking payment statuses and communicating with customers regarding overdue payments
• Collaborate with cross-functional teams to ensure accurate billing and collections data is captured in Salesforce
• Analyze billing and collections data to identify trends, and make recommendations to improve the process and increase efficiency
• Support month-end and year-end closing activities related to billing and collections

Requirements

You’re perfect for this role if you:

• Have a Bachelor's degree in Accounting, Finance, or related field
• Have experience in billing and collections, preferably in a SaaS environment
• Have experience using Chargebee and Salesforce - highly preferred
• Have strong attention to detail and accuracy
• Possess excellent communication and customer service skills
• Have the ability to work independently and as part of a team in a fast-paced environment
• Have strong analytical and problem-solving skills
• Are proficient in Microsoft Excel

This is a Chicago-based hybrid position with 2 days a week in the office.

If you are passionate about the EdTech industry and have experience in billing and collections, we encourage you to apply for this exciting opportunity to join our team!

Screencastify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.

Benefits

• Competitive compensation. We take a data-driven approach to our compensation strategy so all employees are paid competitively and fairly.
• 401k plan. We want to invest in present you and future you, which is why we offer a generous 401k match with our 401k plan.
• Flexible time off (FTO) policy. We recognize that time off to rest and recharge is important. The Flexible Time Off Policy (FTO) is designed for our employees to do just that -- balance work and life while maintaining well-being.
• Flexible work policy. Gone are the days of being in an office from 9-5, Monday through Friday. We recognize there are better ways to measure productivity than counting the number of hours you’re in the office and that sometimes the office isn’t the best place to be productive.
• Parental leave. Generous paid time off for parents to bond with the newest addition to their family!
• Medical, dental, and vision insurance. We cover 100% of employee medical premiums and 50% of employee dental & vision premiums. Plus, all employees receive a free One Medical membership.
• Divvy bike membership. If you’re in Chicago, take advantage of an annual Divvy membership -- on us.