Accounts Receivable Cash Application Analyst

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
The a4 Customer Success Team includes Account Management, Media Planning, Creative Services and Accounts Receivable. Collaboratively, a4's Customer Success is focused on three primary objectives: Provide a great customer experience for our internal sales teams and external clients, Work side by side with sales to foster and build positive relationships with our customers, Ensure our customers' expectations are exceeded and they value us as a trusted partner.
Responsibilities
The Cash Application Analyst is responsible for completion of timely and accurate application of customer payments received through bank lockbox, ACH, Wire, Credit Card or other methods to customer invoices, performing cash transfers between systems, balancing entries and weekly/monthly reporting to accounting. Identifying cash received for appropriate application to customer account or GL account. The Cash Application Analyst will ensure that cash is researched and processed timely and accurately
Identifies cash receipts for appropriate application to customer account or GL account
Research all exceptions related to Cash Application Specialist entries
Ensures cash receipts are processed accurately and timely with strict adherence to daily, weekly and monthly timelines
Maintain files of payments and support in a logical system for storage and retrieval
Takes additional steps to identify payments when necessary and ensure balancing daily to the detailed bank report
Daily and Monthly reporting for cash applications as well as billing
Processing necessary adjustments and refunds
Interact frequently with internal departments (i.e., Treasury, Billing, Collections, Accounting, etc.) for the purpose of resolving outstanding issues
Demonstrate patience and overall courteous behavior when working with internal and external customers
Ability to adapt to constantly changing environments & priorities
Able to manage multiple tasks simultaneously to completion with sound business judgement
Performs related duties and special projects as assigned
Qualifications

• 3 to 5 years relevant work experience in Cash Application position (B2B)
• Knowledgeable in the order to cash environment
• Knowledgeable in General Accounting
• Strong analytical and problem-solving skills
• Ability to effectively elicit/provide information to and from appropriate individuals, including, but not limited to Managers, Sales, Co-workers and Clients
• Detail-oriented with excellent time management skills
• Ability to work independently and as part of a team
• Intermediate to Advanced Excel Skills

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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Nearest Major Market: Plano
Nearest Secondary Market: Dallas