Accounts Receivable Collections Manager

About DoiT:

• For many companies, the journey to cloud transformation can be more like a tangled web of complexity. DoiT International is a global organization that helps teams successfully evaluate, test, migrate, and optimize on the public cloud.
• As Google Cloud’s top partner and a strategic partner of Amazon Web Services, our mission is to enable customers to harness the power of the public cloud at peak efficiency so they can focus on building the best products for their own customers.
• Beyond just a helping hand, we’re building a suite of products to help our customers to optimize every facet of their cloud deployments. As a testament to our deep engineering expertise, over 1,000 tech-savvy companies such as Outbrain, JFrog, and Redislabs trust DoiT International’s Cloud Management Platform as their copilot in the cloud.
• Having raised $100 million from Charlesbank Capital Partners, we’re scaling all aspects of our company — especially around product innovation. DoiT’s Cloud Management Platform is a game-changer in the industry that helps developers at tech-savvy companies improve cloud operations, maintain security, control cost, and ensure governance of its growing cloud estate.

Our Core Values guide us in crafting a unique and stellar employee experience for all of our team members. 

Target location: Since we are dedicated to being a remote-first company, you can work from anywhere on the East Coast of the US. We want you to work where you are most comfortable and productive whether that be at home, in a company-provided coworking space, or a coffee shop!

We are looking for a motivated, self-starter who could work closely with our global finance team as a player coach managing a small collections team that will scale hand-in-hand with the size of our business. The ideal candidate for this position will have experience in Finance and Accounting Operations within the high-tech industry in a hyper-growth environment. 

• Manage and improve collections and A/R Aging functions with an eye for reducing delinquencies and creating scalable operational processes and practices. 
• Manage and mentor our collections team, ensuring proper training, documentation and process workflows are in place. 
• Resolve collections by examining customer payment plans, payment history, credit line; and coordinating with outside collections agencies in all geographies that DoiT operates.
• Work with internal teams to review, investigate and help resolve customer accounts and any  discrepancies including credits, discount,  adjustments on invoices.
• Handle A/R  process improvement and lead related automation projects. 
• Manage credit risk analysis and evaluation of new and existing customers
• Coordinate and work closely with our Legal and other A/R Collection teams on customer collection process 
• Assist with partner program audit and validation of invoicing etc.   
• Review past due accounts with accounts management team  and develop a plan to collect past due amounts
• Manage and serve as the lead contract responsible for providing relevant insights and metrics on A/R, including presenting periodic management reports related to cash and accounts receivable status.
• Work with the Accounting team to ensure A/R sub ledger is at all times reconciled and reviewed for any bad debts provision, etc. 
• Other Finance related duties/ad-hoc projects as assigned

• Bachelor’s Degree in Accounting, Finance, Mathematics or Statistics
• 10 plus  years of experience in Accounts receivable collection process and operations in a large organization with multiple currencies
• Previous experience successfully scaling and managing a finely tuned global collection function 
• A strong sense of service and empathy coupled with the ability to influence action to achieve desired results.
• Must be willing to “roll up your sleeves” and work thoroughly in a fast-paced environment
• Advanced Microsoft Excel/Google sheets skills and experience with financial systems and tools
• Strong analytical skills to proactively identify trends and insights
• Excellent verbal and written communication skills 
• Outstanding attention to details and excellent time management skills
• Collaborative team player and ability to work independently 
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment

We provide benefits and perks such as:

• Health Insurance including Medical, Dental, and Vision plans from top carriers
• Professional Development, including certifications
• 401k matching / Pension Plan with employer contribution 
• Employee Stock Option Plan
• Uncapped PTO 
• Parental Leave
• Flexible working options 
• Home Office Allowance
• Work-life balance