Accounts Receivable Manager

SmartBear:

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

About the Role:

The Accounts Receivable Manager will manage the order-to-cash cycle in a high-volume environment.  Key responsibilities include ensuring proper invoicing that adhere to company policies and meet customer requirements, ensuring an efficient collection process to maximize cash flow and minimize bad debts, and providing effective leadership regarding all aspects of the revenue cycle process. This role will have 5 direct reports.

Responsibilities:

• General oversight of the order-to-cash cycle in a high-volume, multi-entity, multi-currency environment
• Establish and maintain a strong relationship with all levels of the sales department to ensure all orders adhere to the company Booking Policy
• Responsible for meeting all month and quarter end financial deadlines
• Assist in preparing and organizing data to ensure successful external audits
• Ensure all customer invoices are properly coded for internal reporting purposes including revenue recognition, retention rates and renewal pool calculations
• Prepare data used for monthly commission calculations
• Prepare journal entries and perform GL account reconciliations as part of the financial close process
• Maintain compliance with Credit and Collections Policies
• Perform credit and background checks for companies requesting credit
• Monitor monthly KPIs including DSO
• Prepare monthly cash forecasts
• Calculate bad debt reserves based on periodic review of overdue accounts
• Responsible for ensuring accurate calculations for domestic sales tax and international VAT requirements
• Ad hoc reports and projects as needed

We are looking for someone who has:

• Bachelor’s degree in related field of Accounting and/or Finance
• Minimum 7+ years of accounts receivable and accounting experience, with leadership experience
• High level of integrity
• Effective oral and written communication skills
• Strong analytical, research skills, and problem-solving skills
• Highly detail oriented and organized in work
• Ability to balance multiple priorities in a fast paced, high demand, results oriented environment
• Experience with NetSuite and Salesforce preferred
• Advanced Excel skills (pivot tables, v-lookup) required

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.