Accounts Receivable Specialist

This is a temp-to-hire role. We are looking for a passionate and talented Accounts Receivable Specialist to join our team. The AR Specialist will play an important role in managing the overall health of the Company’s accounts receivable. You will own all things related to A/R from the collection of payments to the reaching out to customers to resolve collection/payment issues. This role will require strong project management, organization, communication, analytical and problem-solving skills, and the ability to work independently as well as cross-functionally with our Customer Success Managers and Sales team. Your sense of urgency and get-it-done attitude are critical to meeting our monthly collection goals.

• Maintain customer information in NetSuite, update contact information, means of submitting invoices, etc. as required.
• Communicate with clients and customers to request payment and arrange payment plans where appropriate.
• Liaise with Customer Success and others to address and resolve any queries raised by clients and customers.
• Provide copy of invoices and account statements when requested.
• Accurately record payments received into NetSuite.
• Create reports that document the collection process and record communications with clients and customers.
• Create and maintain the Accounts Receivable Aging report.

• Goal driven with the ability to work independently.
• Able to multi-task in a high-paced, results-oriented environment.
• High integrity and work ethic with demonstrated high levels of professionalism, sound judgement, critical thinking and problem solving.
• Excellent verbal and written communication skills, and interpersonal skills to effectively interact with people inside and outside of the organization.
• 2+ years prior experience with commercial collections; including reconciliation and customer service.
• NetSuite and Salesforce experience is highly desirable.
• Proficient in Excel.
• Bachelor’s in Finance or similar field a plus.