Accounts Receivable Specialist

We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one.

With the diverse landscape of the real estate industry, we want diverse talent! We want to celebrate each other’s individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that. 

Job Summary

The Accounts Receivable Clerk assists in the processing of daily transactions with customers in accordance with GAAP and internal policies.

Essential Responsibilities And Duties:

• Resolve telephone and email inquiries from clients, accept payments and process new orders and changes to customer accounts.
• Form collection strategies to mitigate customer objections and to making timely Accounts Receivable payments.
• Receiving, researching and resolving a variety of internal and external inquiries concerning account status.
• Complete month-end, quarter-end and year end closing activities.
• Investigate and resolve billing discrepancies or misapplied cash transactions.
• Process monthly billing payments.
• Maintain monthly transnational billing files.
• Correspond with clients to resolve payment issues and set up payment plans.
• Special and ongoing projects as required.

Education:

• Bachelor’s degree in finance, accounting, or related field.

Experience:

• 0-2 years of experience with basic accounting functions and accounts receivable collections.
• Some experience with NetSuite and/or Salesforce.com preferred but not required.

Desired Skills & Abilities:

• Customer Centric – A passion for customers and a desire to deliver an experience that is personalized to each customer’s needs. Demonstrates empathy for the customer and seeks to understand their issues or questions and quickly reaches a solution.
• Attention to Detail – Delivers a quality customer experience through active listening to quickly identify the issue and resolve.
• Critical Thinker – Processing and organizing facts, data, and other information to identify a problem and develop effective solutions for our clients.
• Excellent Communication Skills (Written & Verbal) – Good interpersonal communication and customer service skills are needed to work successfully with customers, and cross functional teams to support our clients. Comfortable with supporting C-suite clients.
• Meet quality assurance requirements and other key performance metrics.

We’ve become the largest real estate software company in North America. Our products provide our client’s with a competitive advantage in today’s market and nearly 10,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions.

At Lone Wolf Technologies, we are an equal opportunity employer that is committed to inclusion and diversity. We hire and attract candidates from all backgrounds regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and ensure that we will not discriminate on these basis. Please note that accommodations are available on request for candidates taking part in all aspects of the selection process. If you do require accommodations, please contact the Human Resources Department at Lone Wolf Technologies by calling 1-866-CRY-WOLF (1-866-279-9653) or emailing [email protected].