Accounts Receivable Specialist

About JSSI

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.

JSSI products and services include:

Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.

Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.

Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.

Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.

Aviation Capital. Customized asset-based finance solutions for business aviation.

Position Summary:

In this role you will be responsible for the application of all incoming funds across all JSSI entities for wires, ACHs, checks, credit cards. Additionally, you will collaborate with internal teams regarding misapplied funds, credit card processing, moving payments between accounts and entities, and confirmation and research of payments.

Duties and Responsibilities

• Apply daily cash receipts and credits for all customers and all entities
• Application of wired funds, desktop checks, lockbox checks and credit card payments
• Work with various internal colleagues to discern customer payment detail regarding parent or national accounts
• Investigate customer account questions and disputes for both the customers and for internal work colleagues regarding restricted use credits
• Prepare ad hoc statements for Client Service team for urgent scenarios
• Collaborate with Billing and Client Service team for various customer account special cases and reporting needs
• Assist with primary collection effort when time permits

Desired Credentials

• Bachelor’s degree in accounting preferred
• Three years minimum accounts receivable experience at a larger organization
• High level of system comprehension – multiple systems, integrated or otherwise
• Above average math and intermediate MS Office skills, especially Excel
• Familiarity with and ability to interpret sophisticated customer contracts
• Direct and effective communication skills, positive and professional, both written and verbal, to all levels of the organization as well as customers
• Ability to collaborate closely with internal customers and address questions and requests
• Ability to switch gears to address urgencies
• Attention to detail and highly organized
• Experience with software conversions and implementation
• Experience with automating processes
• Ability to see breakdowns or areas to improve in process, finding fixes and implementing them
• Team oriented personality
• High work ethic – ability to give extra effort when needed
• Preferred system experiences: Great Plains Dynamics, D365, Salesforce, Excel

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.