Job Description
DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world. We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries.
It’s a difference you’ve likely felt without even knowing it. From the food on your plate to the gas in your car to the last flight you took, chances are a DTN customer made it possible. And that’s just for starters. That’s why we say, “When our customers prosper, we all win.”
Job Description:
• Receives and responds to billing-related inquiries from customers via phone, email, and chat.
• Initiates outbound communications via phone, letters, and email, to collect outstanding receivables.
• Uses office-automated systems to evaluate customer accounts, update information, and document interactions.
• Effectively collaborates with internal teams to resolve questions and concerns requiring considerable judgment and initative.
• Delivers clear and professional verbal and written communications.
Why DTN?
OUR VISION: To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.
OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.
OUR VALUES: Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented
We have great benefits at DTN – apply today to find out more!
At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!
** DTN is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Date Posted
12/22/2024
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