Accounts Receivable Specialist

• Minimum of 3 years of professional experience in Accounts Receivable or Collections
• Demonstrated results-oriented and persistent approach to strategic invoice collection and delinquency management.
• Strong written and interpersonal communication skills
• Detail oriented with ability to manage and prioritize many open inquiries and issues concurrently
• Technical proficiency to master and utilize departmental tools and software.

• NetSuite and Salesforce experience
• Versapay experience

• Execute systematic and professional communication (via email and phone) with customers regarding past-due accounts.
• Proactively prioritize and pursue collection of outstanding renewal invoices and delinquent balances.
• Maintain meticulous and timely documentation of all collection activity and customer interactions within the accounting system.
• Process customer statements and address immediate inquiries related to account status or payment professionally and promptly.
• Ensure collections records are organized accurate and actionable.
• Initiate the process for service suspension for non-payment adhering strictly to company policy and legal guidelines.

• Process and record daily incoming payments including ACH Wire Transfers and check receipts.
• Provide professional guidance to customers utilizing online payment portals.
• Reconcile and accurately apply payments across various bank accounts and customer ledgers within NetSuite.
• Utilize in-office scanning technology for check processing.

• Utilize systems to access customer data and efficiently resolve inquiries.
• Investigate and resolve complex customer questions and concerns related to invoices and account discrepancies.
• Cultivate and maintain positive professional customer relationships throughout the collections process.

• Flexibility to work Remotely - Must reside in Texas
• Medical dental and vision coverage with company-paid and employee-paid options
• Paid holidays sick days and personal time off
• Employee Resource Groups (ERGs) that foster connection and inclusion
• On-site amenities including a covered basketball court soccer field track pickleball/tennis courts gym etc.
• Dog-friendly campus and WiFi-accessible courtyards
• 401(k) with a 5% company match
• Coverage for employee professional development and wellness
• And more!

What We Do

Since 1986 HCSS been developing software to help construction companies streamline their operations. Today HCSS is recognized as a pioneer and leader in the market serving thousands of construction companies across the nation. Year after year they continue to innovate refine and expand their products as the industry evolves. HCSS'​ mission is to help customers dramatically improve their business through innovative high-quality software and exceptionally helpful service while providing a great life for employees.

Why Work With Us

At HCSS we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within provide continuous professional growth and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.

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