Accounts Receivable Specialist (German speaking, m/f/d)

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! 

Lightspeed is looking for an Accounts Receivable Specialist to join our growing team. You will be part of the Finance team and you will hold a customer-facing role and will primarily be responsible for contacting our customers with overdue account balances. If you love talking to customers, are familiar with accounting practices and can remain friendly, calm and authoritative, then this is the job for you!

What you’ll be doing:

• Manage delinquent portfolio accounts
• Maintain accurate and detailed notes of conversations with delinquent customers to facilitate further collection activities.
• Oversee accounts with past-due balances to ensure timely payments and maintain good standing.
• Handle emails and manage communications via Slack channels.
• Identify, prepare, and forward accounts to the appropriate collection agencies.
• Maintain ongoing communication with collection agencies to resolve delinquent accounts.
• Generate and review reports to identify and address overdue accounts.
• Assist in month-end closing processes related to accounts receivable.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Collaborate with other departments to resolve billing and payment discrepancies.
• Contribute as part of the wider team to achieve organizational objectives, even if this means performing tasks outside the typical scope of your role.

What you will bring to the team:

• Attention to Detail and Accuracy
• Excellent communication in both, German and English, additional French is a strong plus 
• Technological Proficiency
• Communication and Customer Service
• Problem-Solving and Negotiation
• Analytical Thinking
• Problem-Solving
• Time Management
• Knowledge of Financial Regulations
• Data Entry and Documentation
• Ethical Conduct
• Financial Acumen

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

• Come live the Lightspeed experience...
• Ability to do your job in a truly flexible environment;
• Unlock your potential with our growth program, paving the way for promotions and career advancement;
• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit when you travel by public transport
• Regular breakfast or lunches, drinks & snacks in our Berlin office

#LI-ED1 #sales #account Management #businessdevelopment #LI-ED1