Accounts Receivable Specialist (Remote)

ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

At ezCater, the Finance & Accounting teams drive financial strategy, orchestrate company-wide capital allocation processes and maintain a sound controllership environment that enables the successful growth of our business. The AR Specialist will play a key role in ensuring the day to day billing and collections operations run smoothly while continually driving ideas for automation and efficiency to move the business forward. 

What You'll Do:

• Create and distribute customer invoices in a timely, accurate manner 

• Provide exceptional customer service by promptly responding to customer inquiries related to billing, payment status, and account information. Build and maintain strong relationships with customers to facilitate prompt payment and resolve issues in a professional manner.

• Continuously monitor the customer aging report, perform collections actions and maintain vendor portals on a regular basis to meet DSO standards

• Identify opportunities for process improvement within the accounts receivable function to enhance efficiency and accuracy.

• Perform AR due diligence reviews for customers and partner with internal teams for customer onboarding.

• Ensure compliance with company policies related to accounts receivable processes. Maintain documentation for internal controls and reporting. 

• Other duties as assigned.

What You Have:

• 3 or more years experience in a billing role with experience in invoicing and a track record of reducing outstanding accounts receivable.

• Proficient with MS Office Suite, particularly Excel and Word. 

• Experience with billing and payment processing systems (eg. Ariba, Coupa)

• Knowledge of major accounting software packages for general ledger accounting is a plus.

• Ability to problem solve, multi-task and provide quality results on time, meeting regular timelines.

• Self directed individual who works cross-functionally with other teammates.

• Excellent communication and interpersonal skills in dealing with internal departments and external customers.

• Strong organizational skills and attention to detail and accuracy.

• An appetite for change: If something isn’t working, we fix it. And then we fix it again.

The national cash compensation range for this role is $48,000 - $65,000*.

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

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