Accounts Receivable Team Lead

GENERAL DESCRIPTION

• Answers processing questions by fellow staff such as problems with orders, returns, refunds, and payments.
• Answers processing questions by Sales Professionals and Office Professionals such as method of keying account adjustments and handling unusual order situations.
• Enters corrections to sales reports: such as sales entered under the wrong Sales Professional.
• Resolve keying errors affecting customer balances.
• Enters changes in status for Sales Professional (i.e. Pre-trainer to Sales Professional), enters employment date and sales school date; after closing enters Sales Professional transfers; performs final processing for terminations and inactivates Sales Professional numbers in the system; sets up new stores.
• Adds tax jurisdictions and/or make tax changes as notified by the tax department.
• Research, prepare, and key unit adjustments throughout the month as well as at month end 
• Works on terminations and transfers for Sales Professionals
• Completes the setup process for new partners’ first selling month.
• Complete weekly unit reports upon weekly close and after the month-end close.
• Identify store and client when PayPal payments are received, then send an email to the Salesperson to upload payment and correspond with appropriate staff when posted.
• Coordinates with General Ledger at month end; this includes Keying Journal entries for General ledger at month end.
• Performs other related duties as required, or assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of Account Receivable
• Ability to identify and resolve accounting discrepancies
• Ability to effectively research records and documents to resolve issues
• Ability to communicate effectively orally and in writing

WORK EXPERIENCE / EDUCATION REQUIREMENTS

• Requires knowledge, skill, and mental development equivalent to the completion of High School and 2 years office experience, 6 months experience in accounting or A/R

EQUIPMENT / SOFTWARE USED

• Telephone, computer, adding machine, copy machine, AS400, Internet, Excel, E-mail, Google sheets

PERSONAL CONTACTS

• Interacts with stores, A/P, Credit/Collections, and G/L 

PHYSICAL ACTIVITIES REQUIRED

• This position requires keying, sitting for long periods of time, talking, interacting with employees