Accounts Receivable, Team Lead

We're hiring a hands-on Team Lead for Accounts Receivable (AR) with expertise in complex business-to-business collections, chargebacks, and purchase order matching. This full-time remote role emphasizes strong organizational skills, a positive attitude, and the ability to thrive in a fast-paced environment.

This is a full-time, remote position, M-F, 8:30a – 5:30p Eastern time, and requires the ability to work independently.

Company benefits include medical, dental and vision insurance, 401k with company match and PTO.

Responsibilities:

• Serve as the primary point of contact for AR team members, necessitating excellent communication skills.
• Lead the Accounts Receivable team by setting a positive example and engaging team members to collectively achieve goals.
• Demonstrate a customer-centric focus and collaborate with internal stakeholders to ensure a positive customer journey.
• Provide leadership and mentorship to a team of Accounts Receivable Specialists, ensuring adherence to all processes.
• Actively participate as a hands-on member of the AR team, sharing responsibilities and contributing to day-to-day tasks.
• Collaborate with peers and colleagues to ensure seamless adherence to processes.
• Oversee the preparation and posting of high-volume and complex daily cash receipts, ensuring accuracy and compliance with financial procedures.
• Lead the reconciliation of customer accounts, ensuring the provision of backup information to customers.
• Take charge of preparations for audits, ensuring that all necessary documentation and records are organized and readily available for review.
• Direct the monitoring of the credit hold queue, implementing strategies to address credit-related issues promptly and efficiently.
• Conduct a detailed analysis of the Aging Report every week.
• Track and maintain weekly metrics related to various Accounts Receivable data points.
• Work in partnership with colleagues to investigate and resolve customer accounts.
• Identify and implement process improvements within the Accounts Receivable Team.
• Lead the invoicing process according to company practices, overseeing the timely creation of invoices and their submission to customers.
• Maintain a comprehensive understanding of the company’s products and services.
• Support the Accounting Manager in various departmental projects.
• Assist in the formulation of internal controls and policies to comply with legislation and established best practices.

Requirements:

• Experience performing business-to-business, enterprise-level collections.
• Experience with chargebacks and purchase order matching.
• High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting preferred.
• 1 – 2 years of experience in a leadership role.
• Proven track record of developing and coaching others to enhance performance.
• Ability to work business hours in the Eastern Time Zone.
• Ability to work independently in a fast-paced environment.
• Ability to work remotely, in your home office.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal and communication skills with the ability to multitask.
• Strong attention to detail.
• Strong work ethic and willingness to take ownership of wide-ranging responsibilities.
• Ability to anticipate work needs and interact professionally with customers.
• Working knowledge of Microsoft Office (Excel, Word, Outlook, etc).
• Excellent organization and prioritization skills.
• High energy with a positive attitude.
• Ability to perform under pressure and meet tight deadlines.
• Strong communication skills, both verbal and written.

 About Us:

Future Tech is an award-winning, global IT solutions provider with capabilities in 150 countries. We help companies, Federal Systems Integrators and commercial entities, to maximize their full range of IT investments, delivering solutions for hardware/software procurement, configuration and imaging, hybrid cloud, modular data centers, cyber security, logistics, customized data science workstations, print management, and data storage. Future Tech was named Dell's 2023 Federal Partner of the Year, 2022 Transformation Partner of the Year and a Premier VMware Partner. Visit FTEI.com to learn more