ACH/EDI Operations Coordinator

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

• Reporting to a senior level manager, the Operations Initiatives Coordinator is responsible for supporting operational initiatives for the line of business including process improvement initiatives, service, or efficiency initiatives, new product or system introductions, and merger-related activities for the ACH/EDI Operations department.
• Identifies appropriate solutions and makes recommendations to Management.
• The Coordinator is dedicated to meeting the expectations and requirements of internal and external customers and is responsible for supporting the effort to implement solutions and processes to enhance workflows of the department/division.
• The Coordinator ensures the assigned initiatives are properly documented and tracked as well as delivered on time.

Major Responsibilities:

• Supports business unit operational initiatives from initiation to implementation.
• Ability to articulate the line of business needs/requirements including identified solutions within the organization to meet team objectives.
• Responsible for supporting the development of procedures, workflows, communications, and training activities related to the implementation of change initiatives.
• Partners with business unit managers to understand the needs and current processes of the unit to spearhead initiatives for process improvements.
• Supports the effort to design and implement innovative and creative solutions based on business needs resulting in improved efficiencies. Delivers assigned initiatives on time and within scope.
• Provides regular status updates including reporting obstacles or variances that cannot be resolved that would impede the delivery of the project on time.

Qualifications:

• Bachelor's degree in business or other equivalent experience.
• Minimum 2 years leading and implementing change initiatives preferably within a financial services environment, or equivalent work experience. Minimum 3 years working with ACH or EDI operations.
• Capable of handling business line initiatives with minimal support.
• Knowledge of payment and electronic data file formats and transmission processes.
• Experience in ACH and EDI client set-up, testing, implementation, and maintenance.
• Experience troubleshooting transmission errors, rejects, and returns processing.
• Ability to manage the team's application server window patches and upgrades.
• Has demonstrated priority setting, problem solving, negotiating, critical thinking, and conflict management skills.
• Functional, technical, and operational organization skills required, including the ability to develop strong alliances at all levels within the organization.
• Sound oral, interpersonal, and written communication skills.
• Sound decision making skills that demonstrate originality, flexibility, and resourcefulness.
• Knowledge of Bank applications, Rumba and mainframe systems, as well as standard payment processes.
• Ability to adapt to change and implement quickly based on overall direction and needs of the company.
• Ability to manage multiple priorities and commitments concurrently.
• Must be a self-starter and can work independently.
• Ability to coordinate and direct activities of others.
• Desire to stay abreast with banking industry trends.
• Demonstrated customer focus, integrity, and knowledge of banking industry trends related to electronic payments and EDI processes.

The typical base pay range for this role is between $65K - $80K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

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