Activation Coordinator

NOTE: THIS IS AN IN-OFFICE ROLE IN LOS ANGELES (FRIDAYS ONLY REMOTE)
The Company:
Sunbit is revolutionizing the way Americans across all walks of life access care, services, and beyond for ubiquitous, everyday needs. In an era during which everyone is chasing digital transactions, we focus on empowering local merchants and essential services that serve as the lifeblood of their respective communities. As a Buy Now Pay Later (BNPL) technology company, we're building new capabilities that help shoppers realize the full potential of their buying power, provide merchants with the tools to sell more easily, and help lenders open the door to fair financing for people from every conceivable background. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit is active in more than 17,000 locations, with 1 in 3 auto dealerships, optometry, dental, and other practices already leveraging our interactive platform. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making financing purchases at the point-of-sale fast, fair and easy for consumers across the credit spectrum. Founded in 2016, we completed a $130MM Series D round at $1.1B in valuation in 2021, and we're just getting started - by creating value focused on values, we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere.
The Role:
As we continue to scale, the Activation Coordinator is critically important to the high functioning of our organization. The Activation Coordinator will play a key role in coordinating and managing our pre-launch process, post-launch process with our partner, and field team communication. We believe that mentorship and development are a key part of growing professionally in this role. Our team and this role spends Monday through Thursday each week working together in-person, in our Los Angeles HQ office.
What You'll Own :

• Conduct online pre-launch sessions for onboarding accounts
• Assist the Account Managers in day-to-day coordination and management of business operational activities
• Establish/maintain relationships, and engage in daily communication with accounts to promote product usage and meet growth targets
• Monitor, control and manage business operations to meet expectations and company goals
• Liaise between our accounts and our Account Managers to ensure smooth operational delivery
• Coordinate and manage project tasks to ensure project delivery within allotted timelines
• Critically assess operational problems and resolve them in a quick and timely manner
• Follow standard operating procedures for efficient business operations

What You Bring to the Table:

• Preferred 2+ years of work experience
• Energy! You are personable and enthusiastic
• Excellent communication, time management skills, and detail oriented
• Proficient with Microsoft Office (especially Excel/PowerPoint)
• Proven ability to work collaboratively with others
• Experience in onboarding and training a plus
• Sales experience a plus

The Perks:

• Join one of LA's fastest growing startups (2022), A Most Loved Workplace , and #306 on the 2022 Inc 5000 list
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• Casual Dress
• Monthly Lunches in LA HQ
• Open door policy / Open office floor plan
• Team based strategic planning + Team owned deliverables

Core Values for Success at Sunbit:
SERVE OTHERS BEFORE SELF

• Take care of the needs of our business stakeholders to support their execution and delivery through data.
• Being collaborative amongst your team.

GENUINELY CONNECT

• Engage and build strong relationships with key stakeholders, other departments across the organization, and our partners.
• Communicate well and professionally both verbally and in writing

OWN THE IMPACT

• Strong organizational and time management skills with the ability to prioritize effectively

ACT FAST

• Thrive in a fast-paced environment while maintaining a high level of support

INCLUDE ALWAYS

• Demonstrate empathy, understanding, and collaboration with internal team to accomplish team goals and objectives

INNOVATE FOR GOOD

• Passionate about solving real-world problems through operational excellence

IND1