Admin Assistant (Flu Vaccination Program)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The role involves administrative support of the delivery of a national vaccination program in workplace vaccination clinics. The successful applicant will be responsible for ensuring the program is delivered to the standard of the company and meets all the needs of our clients. Providing professional customer service to our clients and participants is essential for this role, as well as a willingness to support the wider team.
The Admin Assistant team generally work under focus areas of Equipment Admin, Nurse Admin or General Admin, however, can work across the other streams as required.

Administration Assistant

Flu Vaccination Program

Casual Role

Multiple Positions Available in Brisbane, Melbourne, Sydney and Perth

About Us:

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health. As a global, leading health and wellbeing provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

About The Role:

The role involves administrative support of the delivery of a national vaccination program in workplace vaccination clinics. The successful applicant will be responsible for ensuring the program is delivered to the standard of the company and meets all the needs of our clients. Providing professional customer service to our clients and participants is essential for this role, as well as a willingness to support the wider team.
The Admin Assistant team generally work under focus areas of Equipment Admin, Nurse Admin or General Admin, however, can work across the other streams as required.

The Day-To-Day:

• To handle customer queries via telephone and email in a timely and professional manner
• Process paperwork and vaccination records via the Australian Immunisation Register
• To assist in the organisation of vaccination sessions in line with client briefing and expectations
• To liaise with the vaccination coordinators on staffing requirements, nurse schedules, marketing material and booking system requirements
• To ensure compliance with cold chain management and the provision of all nurse equipment requirements
• To liaise with the immunisation nurses on shift allocation and provision of clinic information and compliance with state regulations
• Complete reporting requirements and data collection within protocol
• Accurate and organised data tracking and reporting
• Assist nurses with the pick-up and drop-off of supplies at the beginning and end of weekdays
• When required, provide additional support or reports to clients when needed

About You:

• Working knowledge with MS office programs, e.g. Word, Excel, Outlook, Teams
• High level interpersonal skills
• Good understanding of project management processes
• Effective time management and organisational skills
• Strong skills to communicate with people from a wide range of occupational groups
• Effective communication skills with key stakeholders and the ability to identify and respond to client requirements
• Excellent written & oral communication skills & high-level attention to detail
• Ability to work in a fast-paced environment
• Positive can-do attitude and ability to problem solve
• Desired - A bachelor’s degree in health-related field (Exercise Physiology, Dietitian, Health Science, Nursing etc)
• Desired - Experience in a vaccination or health-related program

For You:

• Access to our internal Employee Assistance Program
• Access to our wellbeing program initiatives
• A fun, dynamic, positive team environment

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.