Admin Director, Reporting and Analytics

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Day - 08 Hour (United States of America)

The Stanford Medicine Technology and Digital Solutions team was formed to provide the Stanford Medicine community with the most innovative technology services as efficiently as possible. Led by Michael Pfeffer, CIO and Michael Halaas, Chief Operating Officer and Associate Dean in the School of Medicine, the unified organization brings together the best of the School of Medicine and Stanford Health Care IT to enable new opportunities for groundbreaking work and compassionate care. Together, the Technology and Digital Solutions team will work to break down historic organizational barriers to enable even greater collaboration across Stanford Medicine hospital and clinics, and the entire University.

This is a Stanford Health Care job.

A Brief Overview

The Admin Director of Reporting and Analytics is responsible for operational reporting from several major core applications (primarily Epic/Clarity) in support of numerous Clinical Programs or Clinical Support Services, including: Revenue Cycle, Finance, Ambulatory Clinic Operations, Business Development, and Inpatient/Outpatient Clinical Care and Operations. This role requires strong leadership skills for:

• Collaboration with clinical and operational leaders
• Coordination and management of reporting managers and analysts (both within the Digital Solutions Group and user organizations)
• Deploying/Facilitating project and data governance processes

Locations

Stanford Health Care

What you will do

• Establish, support and optimize an organizational structure that provides enterprise reporting across ambulatory, inpatient, finance, revenue cycle and strategy groups
• Mentor managers of staff to develop leadership competencies and delegate appropriately
• Recruit, coach, and motivate team members within the established organizational structure
• Provide strategic leadership to standardize reporting capabilities, processes, and resources across the enterprise leveraging data, tools and capabilities of various core application systems in order to effectively balance user needs with costs and service levels
• Establish and facilitate enterprise-wide data governance processes that enable clear and consistent data definitions (both in business and technical terms), clear stewardship processes for maintenance of data, and impact analysis capabilities to effectively mitigate reporting impacts of application upgrades, configuration changes, and other data changes
• Evangelize this strategy and approach to user organizations and gain support of key leadership
• Coordinate with Clinical and Business Analytics leadership to align strategies, processes and practices, etc, into a cohesive Reporting and Analytics Strategy and governance process that ensures the user need is fully understood and the optimal solution (i.e., Report, Dashboard, Analytics Data Mart, etc.) is deployed for the greater good of the organization
• Initiates and manages improvement projects that impact organizational reporting
• Monitor planning and status of multiple parallel projects through the entire project lifecycle
• Define and monitor operational usability, performance, and stability metrics of reporting solutions
• Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs against technical constraints while managing expectations of key stakeholders accordingly
• Cultivate solid relationships with key project stakeholders in order to align objectives, present solution recommendations, and gain necessary support for successful reporting solutions
• Drive definition and periodic revision of standards, methodologies, and procedures for core activities and deliverables of Reporting Team to ensure consistent delivery of quality solutions
• Remain current on BI technologies, trends, and best practices. Evaluate new tools and technologies to drive innovation
• Manage vendor relationships and multiple service providers where needed
• Collaborates with Compliance, IT Security and Contract Management to ensure highest levels of data security are adopted and maintained
• Understands and applies HIPAA standards and regulations to all areas of work

Education Qualifications

• BS/BA in information or business-related field or equivalent work experience

Experience Qualifications

• 10 or more years of experience with deployment of operational reporting and/or business intelligence solutions, including 5 or more years of team or project management experience in complex environments.

Required Knowledge, Skills and Abilities

• Experience and expertise in managing a large group with proven results
• Extensive expertise and demonstrated experience with reporting tools (i.e. Crystal Reports); designing and delivering reporting and analytical solutions; data management and governance tools/processes, and the strategic use of information to drive positive business outcomes.
• Experience building and managing enterprise shared services, Reporting COEs, and governance/standards frameworks.
• A broad understanding of the healthcare field and related processes is beneficial. Specific experience with patient care (inpatient and outpatient), Census/Patient Progression, Revenue Cycle/Finance, and industry surveys and benchmarks is considered favorably.
• Excellent written and verbal communication skills.
• Strong leadership skills within the project team and in the business community.
• Ability to establish and articulate a vision, set goals, develops and executes strategies, and track and measure results.
• Ability to build and motivate a team to achieve well communicated expectations.
• Experience managing large complex report development projects and operations utilizing project management principles and best practices.
• Ability to complete projects and achieve results in an ambiguous work environment where clear parameters may not exist.
• Proficient with Reporting and Business Intelligence best practices and education of stakeholders on such concepts in easy to understand, non-technical terms.
• Ability to apply appropriate amount of rigor commensurate to project risk.

Licenses and Certifications

• None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $97.01 - $128.53 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.