Administration Assistant

Company Description

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.

We take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul of everything we do. We value open communication, collaboration, and diversity. We embrace the unique perspectives and backgrounds that each team member brings because we believe it's the key to our success

Job Description

Are you ready to bring your organisational skills, customer service expertise, and product know-how to a dynamic and rewarding role?

We’re looking for a proactive and detail-oriented professional to join our team as a Project Home Builder Sales Support Specialist at Kemps Creek. If you love helping clients, thrive in a fast-paced environment, and have a knack for making things run smoothly, this role is for you!

• You’ll handle the entire sales order cycle – from responding to initial enquiries to processing orders, raising purchase orders, and coordinating service calls.
• You’ll be the go-to person for construction site supervisors and customers, regularly updating them on orders, deliveries, and any issues that may come up.
• You’ll make sure our Transport Teams are always in the loop on delivery needs specific to Project Home Builder customers.
• You’ll work closely with various business units to ensure our commercial customers enjoy a seamless, quality experience from start to finish.

Qualifications

• You've got experience in customer service or admin, and you know how to handle enquiries with a friendly approach.
• A background in white goods or plumbing products is a big plus – you’re comfortable with the technical side of things and can make informed recommendations.
• You’re a whiz with MS Office, G-Suite, and other digital tools, ensuring smooth processes and communication.
• You notice the little things that make a big difference – nothing gets past you.
• You’re a clear and confident communicator, both in writing and speaking, and can easily manage relationships with internal and external stakeholders.
• You’ve got top-notch time management skills, know how to prioritise tasks, and can handle pressure with a calm, cool demeanour.
• You love collaborating and understand the power of working together to get the job done right.

Additional Information

• Career growth? We’ve got you covered. We’re all about promoting from within, and we’re a growing company. Where you start isn’t where you’ll finish!
• Training & development. Our in-house Training Academy offers nationally accredited qualifications (Cert III & Cert IV) so you can upskill and stay sharp.
• Winning perks. From retail discounts and travel deals to wellness packages and entertainment offers – we’ve got something for everyone!
• Support when you need it. Access to our employee assistance program (EAP) to ensure you’re supported in both your personal and professional life.

Discover our vibrant community and learn more about us at www.winninggroup.com.au/careers and follow us on Instagram and TikTok.

We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQlA+, people of Aboriginal and Torres Strait islander origin, and people with disabilities.