Administrative Assistant

We are seeking a full-time position as an Administrative Assistant/Secretary. Assist with the day-to-day operations of the LegalShield Department. The ideal candidate must be a proficient typist who has experience with various software applications including Microsoft Suite. This position requires keen attention to detail, the ability to work without supervision and organizational skills. This is a work from home role, with occasional in-office work in the Pittsburgh Green Tree area. 

DUTIES & RESPONSIBILITIES – Included but not limited to the following: 

• Provides administrative support to LegalShield attorneys and ensure efficient operation of the department. Performs administrative duties such as electronic filing of documents in SharePoint, typing, copying, scanning, mailing, etc. 

• Exhibits polite and professional communication via phone and e-mail. 

• Gather and arrange legal documents for attorney review and remain cognizant of upcoming deadlines and critical dates.

• Assist with adhering to deadlines set by LegalShield and Fiffik Law Group 

• Develop and maintain a knowledge base of our legal services. 

• Follow all guidelines for coding intakes. 

• Provides administrative support to any LegalShield Attorney and or staff that emails or provides requests by email. 

• Assists in the production of monthly reports. 

• Answer phone calls and route the phone calls to the appropriate team member. 

• Serve as a backup to various roles within the department.

• Work closely with other administrative professionals to complete assigned tasks. 

• Attends weekly meetings and team calls. 

QUALIFICATIONS 

• High school diploma or GED required.

• Knowledgeable and proficient use of computers and general office equipment. Proficient in Microsoft Suite, including Word, Excel, and Outlook. 

• Excellent typing skills. 

• Excellent verbal and written communication skills. 

• Ability to work on multiple projects simultaneously and adapt to changing priorities. 

• Ability to perform duties with deliberate speed and accuracy without immediate and constant supervision. 

• Ability to maintain client confidentiality and safeguard all information. 

• Must be a quick learner and team player.