Administrative Assistant

Core Values:
Adhere to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value all clients and strive to provide professional and efficient management services.
Essential Duties and Responsibilities:

• Provide administrative support to Community Association Manager(s).
• Respond to all voice mail messages and emails within 24 hours.
• Provide backup for the Receptionist when necessary.
• Contact vendors as directed.
• Process sales & lease applications in a timely manner. 
• Maintain up to date board, committee, and vendor information in Vantaca. 
• Prepare, send, track violation letters & architectural applications generally within 48 hours.
• Upload Notices, Meeting Minutes, Sales/Lease applications and other documents to Vantaca or Homewise as required.  
• Assist manager with distribution of board meeting packets.
• Track annual report filings, 55+ communities, elevator certs, pool permits, etc.
• Program gates or door entry systems and issue new fobs or keys as needed.
• Maintain clubhouse/media room reservations and other property databases.
• Process mail outs on a timely basis.
• Scan/email association invoices to the invoice portal daily.
• File association records & purge files annually.
• Update & distribute Annual Hurricane/Emergency manuals under Manager’s direction.
• Special projects and or other miscellaneous duties that may arise.

Competencies:

• Adaptability.
• Attention to Detail.
• Collaboration.
• Written & Verbal Communication.
• Conflict Resolution.
• Customer Service.
• Organization.
• Proficiency with MS Office Suite, internal accounting, and management programs.
• Problem solving.
• Professionalism.
• Time Management.

Schedule:
9 am-5 pm Mon-Fri: Paid lunch 12-1pm. (May leave the premises during the meal break.)
Education and/or Work Experience Requirements:

• Excellent verbal & written communication skills, including ability to effectively communicate with coworkers, board members, vendors and owners/residents.
• High level of computer proficiency in MS Office and other programs.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• High school diploma or GED required.