Administrative Assistant I

JOB DESCRIPTION
Supports both internal and external customers. Provides general customer service and administrative support for the complete order-cycle. Partners with employees across UL to meet and exceed customer needs and expectations. Works to continuously improve and provide high quality service to UL's customers. Works with UL Laboratory staff to process in coming samples for reporting requirements.
RESPONSIBILITIES

• Assists the organizational unit with varied to complex correspondence, personnel records and documents, varied to complex reporting, travel itineraries, staff memberships, etc.
• Assists the organizational unit with more complex projects, which may include researching issues and drafting documents for review by the assigning staff member.
• Relieves the organizational unit of administrative work where appropriate, including preparing varied to complex reports, typing documents, filing, answering questions regarding the organizational unit procedures and processes, screening phone calls as appropriate, etc.
• Answers varied to somewhat complex telephone inquiries and directs visitors as needed.
• Assists in the budgetary process for the organizational unit.
• Schedules, coordinates and maintains calendar and travel itineraries for one or more individuals within the organizational unit.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• High School Diploma or GED required.
• 3-5 years of related administrative experience.
• Proficiency in Microsoft Office.
• Strong written communication skills.

ABOUT US
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers' products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.
Mission: Working for a safer world