Administrative Assistant - Office

Tom James is the world’s largest manufacturer and retailer of made to order clothing, and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—meaning we control the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality.

We are seeking a proactive, results-oriented individual to provide general support to our Atlanta, GA office. This role requires an individual with extremely strong data entry knowledge, acute attention to detail, works best in a fast paced environment, is self-motivated, has excellent communication skills and the ability to multitask at a high level. ​This role is the only one in its department working for a team of 30+. This position is full-time (40 hours per week) with starting pay of $20 per hour (DOE) with benefits. Our business hours are Monday through Friday 8 a.m. - 5 p.m. 

We are looking for someone who is available to start immediately.

RESPONSIBILITIES

Order Entry

• Entering Order Tickets, Customer Order Forms, and customer payments daily 
• Printing order summary, obtaining Sales Professional approval and making necessary changes
• Matching deposit summary with orders after nightly batch runs 
• Printing Orders Not Uploaded Report for all Sales Professionals

Receiving & Shipping

• Unpacking received shipments daily 
• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
• Processing returns, remakes and alterations

Garment Check-In

• Collecting shipment packing slips and entering in computer daily
• Printing Received Report; notifying Sales Professionals when items received daily
• Following up on items not been received within timely manner 

Alterations 

• Entering all alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside (contract) tailors 
• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

• Answering incoming phone calls and giving messages to Sales Professional
• Checking store e-mail daily and giving all information to the proper person(s) 
• Stamping all outgoing mail
• Taking all outgoing mail to drop box/post office 

Bank Deposits/Errands

• Preparing bank deposit slips and taking to bank
• Sending matching deposit slip and deposit summary to Accounting
• Running errands to dry cleaners, outside tailors and clients as needed
• Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Experience with social media platforms for marketing and research purposes
• Extensive knowledge of computer, Microsoft Office software and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Ability to routinely handle confidential, highly sensitive information
• Ability to work as a team and remain flexible
• Ability to relate well and communicate with people of all management levels
• Strong organizational skills
• Must possess a registered, insured vehicle and maintain a clean driving record