administrative assistant

Work setting

• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Open and distribute mail and other materials
• Train other workers
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Negotiate collective agreements on behalf of employers or workers
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Maintain and manage digital database
• Supervise office and volunteer staff