Administrative Assistant to the CMO

CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

Position Summary

The administrative assistant provides high-quality administrative support to the Chief Medical Officer (CMO). The person in this role must maintain a professional appearance, decorum, and confidentiality always. This position will be a key support for the thirteen programs overseen by the CMO. Will assist with compiling quality metrics and facilitating the preparation for site visits and audits.

Key Functions & Responsibilities

• Works directly with the Chief Medical (CMO) in performing a variety of clerical duties as requested. 

• Serves as liaison and coordinator for the CMO with the current thirteen programmatic departments. 

• Collaborates the cross-functional components with risk, quality, and operations.

• Tracks all required training assigned during onboarding to ensure each newly hired staff member has completed onboarding. Sends completed documentation of training to Human Resources.

• Supports the development and review of job descriptions for CMO departments and programs.

• Keeps the CMO informed of activities, potential threats, opportunities, and recommended actions.

• Responsible for supporting the CMO with effective and efficient fiscal management of clinicians and programs to ensure proper utilization of organizational and financial resources.

• Responsible for promoting and fostering an atmosphere of teamwork and excellence among staff.

• Composes and edits professional correspondence and reports without dictation. Maintains notetaking for various meetings to support the programs.

• Maintains the highest degree of accuracy, quality, and efficiency. 

• Provides a high degree of judgment, discretion, and considerable knowledge of the organization, its policies, and staff, while maintaining confidentiality. 

• Manages the calendar(s) for the CMO. 

• Responsible for drafting, planning, and coordinating onboarding schedules for new medical providers and assigned staff by the CMO.

• Fields inquiries and builds effective working relationships with internal and external constituencies.

• Keeps abreast of general business objectives, policies, procedures, standards, services, facilities, and related information to maintain a comprehensive awareness of the organization. 

• Serves on committees and teams as directed. 

• Demonstrates an enthusiastic, welcoming, quick, and responsive attitude with all staff, patients, and visitors in person, on the phone, or electronically to help set a positive tone throughout CCI. 

• Schedules and coordinates meetings and conference rooms for staff meetings as requested by the CMO. 

• Co - Creates programs and projects to enhance provider skills, hardwire evidence-based practice, and improve patient outcomes.

• Positively supports the CMO with the vision and culture of CCI.

• Drives the use of technology to enhance integration with other departments and programs.

• Assists with the tracking of medical policies, protocols, and procedures.

• Other duties or responsibilities as assigned by the Chief Medical Officer. 

Required Skills and Abilities

• Knowledgeable about medical billing practices, insurance coverage, and processes 

• Knowledge of the structure and function of community health centers. 

• Knowledge and experience with preparation and development of CMO presentation materials for various meetings internally and externally.

Minimum Qualifications

• Minimum 5 years supporting at the executive level; Associate degree preferred.
• Demonstrated good judgment in prioritizing and managing complex demands and high levels of sensitive confidentiality issues. 
• Strong communication, listening, interpersonal, oral and written communication skills. 
• Detail oriented; organized planner with the demonstrated ability to respond effectively and efficiently while maintaining flexibility. 
• Skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.
• Ability to persuade and influence, establish personal credibility and trust, and foster collaborative working relationships. 
• Ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. 
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook. 
• Professional and welcoming attitude. 

Why Work at CCI?

• Extensive benefits plan
• Generous PTO Plan
• 403B Retirement Plan + Employer match up to 4%
• Tuition Reimbursement
• Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
• Our providers are insured for malpractice under the Federal Tort Claims Act.

** CCI Health Services is an Equal Opportunity Employer **