Administrative Asst
Job Description
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
Job Title: Administrative Assistant & Special Projects Manager
Project Coordinator and Assistant to VP
Store Manager- to corporate level
Primary Purpose: The Project Coordinator/Assistant to the VP of Stores will support the day-to-day administrative support and will also work in tandem with other departments across the organization to assist with events and special initiatives. This is a great opportunity for an experienced assistant or store manager with excellent initiative to be part of a fast-paced team.
The successful individual will leverage their proficiency and is responsible but not limited to...
Administrative Responsibilities
- Manage calendars to ensure successful key meetings and recurring TBs with team and cross-functional partners
- Develop and maintains excellent relationships with internal administration staff, cross functional teams, external partners and vendors to facilitate meetings
- Manage logistics for meetings led by team members including organizing agendas, booking meeting rooms, preparing written materials, managing catering, etc.
- Provide technical support when needed (which may include submitting IT requests, remote trouble shooting)
- Manage Microsoft Teams: create, edit and administer channel(s); co-owner to broader Marketing/Creative channel
- Responsible for managing the travel expense budget and use discretion to approve or disapprove of travel according to company policy and to manage total travel expense spend.
- Prepare Travel & Expense reports, reconcile corporate card expenses and uphold company T&E policies
- Manage Buying Hub process for department; assist with creation of suppliers/contractors, processing purchase orders and invoices
Learning & Development
- Manage and support onboarding new hires, inclusive of acquiring and setting up technology and equipment, office seating, and documentation, as well as acting as a "hub" for all information
- Provide onboarding training including developing training materials, determining the training curriculum, and providing the necessary training on systems and processes for new hires
- Partner with global customer experience and retail teams to ensure impactful, globally relevant service training content, strong and effective implementation in each market and tangible impact on sales and KPIs
- Collaborate with broader training teams' cross channel to ensure a seamlessly integrated product and service training approach
- Support the implementation and ongoing management of a global customer feedback program, and leverage insights to identify training needs and customer experience opportunities
- Leverage field feedback as well as customer feedback and other programs to assess effectiveness of training programs and identify ongoing training needs and opportunities
Special Projects
- Interface with various departments on behalf of the VP of stores to resolve issues and inquiries
- Support team culture through organization of celebration and milestone moments
- Project management for ad-hoc department programming
- Assist and create correspondences, presentations, agendas, reports and projects as necessary
- Plan, execute, and evaluate projects according to predetermined timelines and budgets
- Build and manage project teams plan and designate project resources, develop detailed project schedules and work plans, monitor progress, inform stakeholders, and ensure quality control throughout project life cycles
The accomplished individual will possess...
- Some administrative experience preferred
- Bachelor's Degree preferred
- Experience in L&D or a Retail training background
- Proficient /Advanced Knowledge of Microsoft Suite including, Word, Excel and Power Point, Adobe Professional and InDesign, Visio
- Formatting skills- Creating Decks and presentations.
- Strong Outlook Calendar experience
- Proficient in Microsoft Word, Excel, PowerPoint
An outstanding professional will have...
- Experience interacting with executives at all levels and foster collaborative relationships
- Must be highly organized with the ability to handle multiple priorities at once
- Must have strong verbal and written communication skills
- Must be a collaborative, team player with great initiative
- Exceptional discernment, and a proven ability to maintain the highest-level of confidentiality, professionalism, poise, and assertiveness
- Oversee project management from initiation to closure, manage project planning, define scope, goals, deliverables, and timing
- Determine resources needed to reach objectives and assign resources in an effective and efficient manner
- Ability to quickly pivot on new courses of action, courage to experiment and quickly adapt to new situations.
- Ability to implement strategies, measure impact, and make necessary adjustments to achieve objectives
- Ability to analyze customer-related data and draw conclusions leading to improvement recommendations
Our Competencies for All Employees
- Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams : Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Date Posted
08/24/2023
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2
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