Administrative Coordinator

Come and work for a company that the Star Tribune listed among both the 2021, 2022, and 2023 standard setters for Top Workplaces! The passion and purpose of the people that make up the Accra Family is what makes us a special place to work.

Our team members are our greatest resource and at Accra each employee can bring their whole self to work. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We are committed to an equitable approach and provide equal opportunity for employment and advancement at all levels within our departments, programs, and worksites.

This position will be 100% in office at our Minnetonka location. 

Accra Offers:

• Work/Life Flexibility
• Professional Development Opportunities. Brand new! In-house supervision provided for LSWs.
• Generous Paid Time Off options
• Free Mental Health/Wellbeing Program
• Health and Dental Insurance for full time employees
• HSA + FSA for full time employees
• Retirement Plan
• Company Paid Disability & Life Insurance for full time employees

About This Role:

Performs administrative duties and coordinates workload/assignments of other administrative support positions as required for home care program operations.

• Organize and coordinate administrative support operations and procedures sustaining high levels of operational efficiency, communication, and team collaboration.
• Maintain and streamline office procedures, internal communications, inventory control, and records.
• Assist with the coordination and maintenance of operational manuals and documents.
• Conduct document scanning activities.
• Coordinate office supply ordering; facilities management
• Ensure security, integrity, and confidentiality of client and staff private information.
• Distribution of visitor badges as needed.
• Collaborate and communicate with other departments to ensure their needs are met.
• Responsible for all incoming and outgoing mail and packages.
• Contact contractors regarding maintenance or service for all office wide machines.
• Take phone calls regarding Accra services.
• Monitor multiple inboxes and complete tasks as requested.
• Complete and execute special projects as assigned.

About you:

• High school diploma
• Preferred minimum of 1-year experience with administrative/office coordination duties
• Applicable administrative experience or vocational/technical training to support high levels of operational efficiency, communication, and team collaboration
• Knowledge of essential administrative support functions, systems, procedures, and office coordination duties
• Familiarity with home care operations including administrative support required by direct care staff and for program licensing
• Excellent organization and time management skills with ability to multi-task and prioritize work
• Excellent written and verbal communication skills
• Independent worker with proven ability to take initiative, problem solve, and complete tasks with limited supervision
• Proficiency with basic computer and Accra systems (e.g. MS Office; Electronic Health Record) and Zoom or other teleconferencing tools.
• Effective customer service experience and skills
• Ability to strengthen agency procedures and daily operations