Administrator

Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.

We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

• A PROUD HISTORY OF OVER 75 YEARS
• FY22 REVENUE 10.4 BN USD
• WE'RE PRESENT IN 66 COUNTRIES
• OVER 1,400 ACTIVE GLOBAL CLIENTS

Job Title :IT Infrastructure Analyst.

Location :Remote

JOB DESCRIPTION: ROLES AND RESPONSIBILITIES

This candidate should be willing apply professional experience, take instruction and direction, be self-motivating, and overall be able to work well with the team. Outgoing, confident, knowledgeable, IT Infrastructure Analyst will support application dependent systems deployment including MS O365, VOIP, SD-WAN, MDM as well as other mission critical systems. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. The Infrastructure Analyst will help with technology discovery and deployment across the entire organization to meet the enterprise standards and application requirements. He/She will evaluate existing systems, implement best practices, recommend procedures, develop configuration and topology documentation for efficient and effective infrastructure implementation. This position will administratively support multiple platforms including MS O365, SDWAN, desktops, laptops, mobile devices, printers, and application user management.

• Provide exceptional customer service in person, via phone and email as appropriate
• Core skills include expert understanding of peripheral connectivity and configuration (printers, scanners, payment devices, signature pads, etc.)
• Excellent communication and in-person desktop support for end users
• Expert understanding of basic network devices and protocols (Meraki) Firewalls, Switches, Access Points
• Perform user administration and environment security duties
• SD-WAN Infrastructure implementation and support
• Mobile Device Management
• Mobile Application Management
• Conditional Access Policy
• Centralized systems management
• Document systems landscape and office topology * Data and Voice platform migration planning and execution

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Desktop Support