Administrator - E-Communication Supervision

At Corebridge Financial, Action is Everything. We are a new company, but not a new business. Formerly AIG Life & Retirement, we are one of the largest and most established providers of retirement solutions and insurance products in the United States, with a long and proven track record of serving our clients. Everyday, we proudly partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

ABOUT THE ROLE:

The Electronic Communication Administrator will act as a point of contact between the firm, journaled users, 3rd party supervision vendors and internal business partners and will report directly to the Manager.

RESPONSIBILITIES:• Provide administrative support to the manager for the e-Communication shared mailbox.• Update current database and process maintenance requests for journaled users such as new hires/transfers/terminations.• Provide expertise in the design and implementation, and overall administration of the archiving tool-Smarsh as well as the heritage software.• Oversee the configuration and maintenance of the journaled users in the cloud based archiving tool.• Provide support to the manager on matters pertaining to E-Communication supervision.• Conduct, facilitate or engage in cross trainings pertaining to E-Communication Supervision or as determined by manager.• Conduct, facilitate or engage in cross trainings pertaining to E-Communication Supervision or as determined by manager.• Report, research and resolve issues pertaining to the supervision tools.• Creation and management of general, custom and escalation queues.• Conduct routine checks on the configuration of the journaled users to assess optimal functioning of the e-comm surveillance.• Overseeing the entitlements and appropriate hierarchy for each user, in line with written procedures.

QUALIFICATIONS• Bachelor's degree in finance, business-related field, or equivalent work experience.• 2+ years industry experience in a compliance or supervision related function.• Preferred - FINRA Series 7.• Preferred - FINRA Series 24.

REQUIRED SKILLS:• Ability to work efficiently and effectively in a fast-paced environment.• Proficiency with Smarsh or a similar e-Comm supervision system.• Good communication and interpersonal skills• Analytical and problem-solving mindset.• Strong attention to details, ability to multi-task and prioritize projects.• Willingness to collaborate with other teams, partners, and stakeholders.

PREFERRED SKILLS:• Familiarity with ProofPoint or a comparable supervision tool.• Leadership skills.• Experience in a compliance-based environment in the financial service industry.

What our employees like most about working for Corebridge Financial

• We care about your professional development. Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation.
• Our "Giving Back" policy is at the core of our daily operations and guides our future progress. Don't believe us? We put our money where our mouth is! Corebridge Financial, will give you up to 16 hours a year paid time off to volunteer in the community.
• Our people are at the forefront of creating value for customers and stakeholders and therefore we provide a generous benefits plan and competitive pay. Benefit package includes:

• Paid Time Off (Corebridge Financial recognizes the importance of work life balance). We offer 24 PTO days to start. YES, 24! 17 paid holidays per calendar year.
• A 401(k) Retirement Plan which will be HARD TO BEAT. Our 401K - $1 for $1 match up to 6% with immediate vesting, plus Corebridge Financial automatically contributes an additional 3% in to your 401K regardless of if you enroll or not.

We are an Equal Opportunity Employer

Corebridge Financial, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At Corebridge Financial, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: www.corebridgefinancial.com

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

CP - Compliance

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

American General Life Insurance Company