Administrator IT - Shaw Ross

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

Southern Glazer's offers a competitive compensation package with a salary range of $75,000 - $85,000. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Administrator is responsible for the end-to-end management and support of the Infrastructure equipment software across the enterprise by ensuring the environment(s) are patched, right sized and available for the business. The Administrator is also responsible for proactive monitoring of system capacity, utilization, and performance to avoid negative business impacts.

Primary Responsibilities

• Participate in on call rotation
• Provide accurate and timely updates to work tickets, incidents, and outages
• Research, evaluate and recommend applications
• Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions
• Develops, integrates, and implements applications
• Diagnose, monitors, troubleshoots, and maintains the required tools and software and uses monitoring tools
• Basic understanding of some key systems and how they interact to provide a complete service to the customers that meet business requirements
• Track and identification of supported hardware and software
• Provide support for enterprise backup solutions, disaster recovery and high availability

Additional Primary Responsibilities

• Monitor backup job success / failure with a goal to minimize failures
• Maintain and administer related computing environments
• Monitor the performance of systems
• Coordinate and implement server and systems security measures to protect data, software, and hardware
• Perform otehr duties as assigned

Minimum Qualifications

• Bachelor's degree or Technical degree in related field or equivalent experience
• 1 or more years of mastery level experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers
• Ability to diagnose when a system or environment has a problem, issue or fault and resolve
• Ability to create, read, analyze and interpret technical diagrams and written procedures
• Strong team player who can work across multiple functions and lead peers in solving for complex issues
• Familiarity with ITIL Foundation concepts
• Good verbal and written communication skills with strong attention to detail
• Ability to travel less than 25%

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.