Administrator of Centrica Rose Arbor Place

Centrica Care Navigators is seeking a dynamic leader to join our team!  The Administrator of Centrica Rose Arbor Place is responsible for the coordination, planning, and management of day-to-day clinical services at our Hospice Rose Arbor Place facility. This person will exercise sound nursing judgement, excellent observation, and communication skills. Demonstrate visible leadership at Rose Arbor Place, holding clinical and client-facing teams accountable and performing well. This position works primarily Monday - Friday, 8:00am - 4:30pm.

Primary responsibilities include:

• Assumes day-to-day accountability for the delivery of quality service by direct supervision of assigned staff and interdisciplinary collaboration.
• Development and review of policies, procedures, standards and protocols based on evidence-based practice, research findings, and quality outcomes.
•  Review patient’s medical diagnosis, prognosis, medications, procedures, and clinical course to assure quality care is provided. Conferences with Medical Director regarding any questions about an individual’s eligibility for services. Assists with overall coordination of client services provided by the Centrica Arbors staff.
•  Assists Centrica Rose Arbor nurse coordinators and clinical staff as needed in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a Plan of Care.
• Supervises, coordinates and ensures nursing and aides service are provided 24 hours a day seven (7) days a week, including hiring and onboarding new staff.
• Assists Senior Director of Community Programs to plan, prepare, implement, monitor Centrica Rose Arbor operational and capital budget to ensure sound fiscal management consistent with the goals of Centrica Care Navigators. This includes resource allocation to meet productivity targets and patient care needs and assists in development of programs and collaborative strategies to enhance growth and revenue.
• Evaluates clinical services through a variety of means such as observation visits, completing rounds, conferences, and record reviews. Discusses, verifies, and documents findings. Provides feedback to staff, ensuring that both effective performance and delivery of quality care are reinforced. Is available during normal business hours and when on call to guide and assist clinical staff as appropriate.
• Collaborates with director and manager of quality to develop and maintain quality monitoring system to continuously monitor and measure the quality, safety, and outcomes of nursing services for Centrica Rose Arbor Place.
• Develops and implements unit quality indicators to evaluate unit performance, staff performance, and develops and implements improvement plans to correct variances. Participates in and/or facilitates interdisciplinary performance initiatives.
• Leads or designates a lead in Interdisciplinary Group meetings to facilitate coordination of care and team involvement.
• Acts as volunteer liaison for all non-client volunteers at Centrica Rose Arbor. Schedules volunteers and coordinates resources.
• Delegates and oversees the maintenance of appropriate inventory of client-related medications, medical and dietary supplies, and equipment for the provision of client services for Rose Arbor residence.
• Conducts or delegates weekly lock box medication audits for Centrica Arbors. Investigates and resolves any discrepancies. Reports all unresolved discrepancies by following agency reporting process.
• In coordination with the Director of Community Programs and Maintenance Supervisor, responsible for plant, property, and equipment maintenance of Centrica Arbors, including ongoing preventative maintenance and testing of the critical operating and life safety systems at all agency locations including routine site visits or in cooperation with other managers.
• Follows all Life Safety regulations and ensures fire drills are completed as directed by maintenance supervisor for Centrica Rose Arbor.
• Understands and administers agency policies and procedures.
• Provide strong, visible leadership and direction through compelling communication of the agency vision, values, key strategic initiatives, and job expectations.
•  Maintains or delegates the maintenance of adequate and appropriate inventory of medical supplies and equipment for the provision of client care services.
• Create an environment of accountability by constructively and appropriately challenging staff to deliver agreed-upon outcomes/results and model desired values and behaviors.
• Develops ongoing positive and professional relationships with contracted partners and other related bodies including referral sources.
• Shares after-hours, weekend, and holiday administrator on-call responsibilities.
• Understands and complies with the Medicare Hospice Conditions of Participation.
• Adheres to agency standards for provision of care and that medical records comply with local, state, and federal regulations.
• Responsible for mitigation, preparedness, response, and recovery activities as outlined in the agency’s Emergency Management Plan.
• Provides families and others in the community with appropriate information to make informed decisions regarding Hospice care and services at Centrica Rose Arbor Place.
• Provides and maintains a safe environment of care for personnel, volunteers, visitors, and the client/family/caregiver.
• Assists the Corporate Clinical Educator in the Hospice orientation and education of medical students, residents, and nursing students.

Requirements for this position include:

• A Bachelor’s degree in Health Services Administration, Public Administration, Business Administration, Nursing, or Nursing or related field required. Nursing Home Administrator’s license preferred
• At least three (3) years leadership or supervisory experience is required; in elder care facility preferred.
• Possesses and maintains current BLS certification.
• Experience with palliative and quality end-of-life care.
• Presents a negative TB skin test and/or chest X-ray and other tests as required by Centrica Care Navigators.
• Maintains a valid Michigan driver’s license with an automobile that is insured in accordance with the State of Michigan and is in good working order.

Benefits include:

• Competitive pay
• Generous PTO allowance
• Medical
• Dental
• Vision
• 403(b) retirement plan with company match
• Personal Enrichment Allowance
• Employee Assistance Program