Adoption Senior Associate

What You Will Do 

We are looking for an Adoption Senior Associate! You will be given the unique opportunity to gain hands-on experience supporting our clients as they look to implement various cloud-based technologies such as Anaplan, Salesforce, OneStream, DocuSign, NetSuite, and WalkMe. You’ll also be a key member in establishing and growing our Adoption practice which sits under our broader Advisory Services division.

As a professional change agent, you understand what drives and motivates people to change and how best to work with various groups and people from diverse backgrounds to drive business transformations in fast-paced environments that gets results. In this role, you’ll be integrating Change Management methodologies, frameworks, and best practices when partnering with our clients to help organizations successfully transition through change, drive adoption, make their future state vision a reality.

Ideal candidates will be able to: 

• Work cross-functionally daily to collaborate and ensure alignment on adoption strategy; organize work processes to ensure most efficient workflow
• Comfortable communicating and interfacing with all levels of the organization including leadership and C-suite
• Design, develop and execute plans and strategies that align with ADKAR Change Management frameworks to help drive successful user adoption of technology systems and/or business process changes
• Create, own and execute stakeholder assessments, change impact analysis, communication and training plans, curriculum development and training delivery for strategic initiatives to create the highest case for adoption and transformation
• Alert and mitigate potential issues and risks to adoption/overall project success ensuring a coordinated effort to drive successful implementation across all workstreams
• Contribute to the program and adoption strategy helping senior leaders identify and prioritize organizational capabilities, behaviors, structures, and processes
• Act as a coach and advisor to leaders who are change sponsors and influence managers and stakeholders from a people perspective

Qualifications: 

• Degree in Education, Organizational Change Management, Leadership, Business Administration, Communications or similar
• 1+ years of consulting across different industries with emphasis on strategy, business process-re-engineering and/or change management
• 2+ years’ experience leading projects that required the use of Change Management expertise and knowledge of OCM principles/methodologies
• Proven knowledge and expertise in adult learning theories, training design, and live delivery
• Experience working with functional knowledge of Salesforce, Anaplan, OneStream or other strategic cloud-based tools
• Expertise in Microsoft Office Suite

Preferred:

• 2+ years’ experience in supporting large, complex initiatives in a dedicated change management, organizational development, or training role
• Prosci ADKAR or CCMP certification
• Experience with Snagit, Camtasia, Adobe Captivate and Photoshop applications
• Experience in a startup environment and culture a plus

 What else to expect 

As an employee of Spaulding Ridge, you will gain exposure to an early-stage growth company providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in SR’s day of service, giving back to our global community.  

We take care of you! Here are some our great perks and top benefits to highlight: 

• Competitive benefits package, including medical, dental, vision, RRSP and Life insurance
• Flexible Time Off
• Paid holiday time
• Spaulding Ridge’s Diversity Commitment