Advanced Application Specialist - Unstructured Data Platforms

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.
Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

Why join this team?

• The IT Data Team has a huge impact and high visibility with all areas of Wintrust's businesses.
• We hold ourselves accountable to high standards, share wins, operate ethically, and have fun

Position Summary
The Advanced Application Specialist is a mid-level position and serves as a subject matter contributor across the business domains they support. They are accountable for ensuring the day to day operations of the systems under their charge and for supporting and implementing change and configuration management, including testing and defect management relating to new product implementations, development releases, upgrades, patches, and other system maintenance as required. Application Specialists will work closely with Business resources and stakeholders, internal Technology teams, and various vendors and third-party consultants and implementers. They must understand their application's interdependencies with other applications and infrastructure both internally and outside the corporate network.
Responsibilities

• Functional and technical administration of the collaboration platform Egnyte, including governance around data management, data classification and data retention.
• Support the enterprise change management and software development lifecycle (SDLC) process including providing testing, defect management, peer review, and release management ensuring appropriate segregation of duties
• Support acquisition and conversion activities related to their business domains.
• Write and maintain system documentation, process maps, test scripts, use cases, user stories, root cause analysis, and high level integration and data flows
• Participate on cross-functional teams to support and define business and technical requirements, operational processes, application strategy and project/product implementation.
• Design and administer application software configuration to meet the business process design and application requirements
• Support corporate compliance, regulatory and both internal and external audit examinations and reviews
• Provide Tier 1 and Tier 2 application level support and troubleshooting
• Provide technical and operational guidance on application configuration and data analysis
• Understand the interdependencies of systems and data across their business line to identify and analyze impacts as applications and systems are integrated, changed/upgraded and retired
• Maintain ongoing knowledge of current and changing business and technological environments, trends and strategy.

Qualifications

• 3-5 years of relevant experience with an emphasis on applications implementation, testing, maintenance, configuration, and support
• Advanced understanding of the Egnyte platform or similar unstructured data platforms, including governance of data.
• Advanced understanding of data at both a functional and technical level in order to troubleshoot and identify potential issues
• Advanced understanding of how to troubleshoot application/system performance
• Working knowledge and understanding of hardware and systems software technologies, network infrastructure, and understands issues and details of integrating diverse technology to deliver scalable, robust, and high performance solutions.
• Basic analytical problem solving skills, planning and organizational capabilities.
• Experience building workflows and business process maps required
• Excellent written and verbal communication skills
• B.S, B.A. in Computer Science or Business preferred

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.