Advanced Sales Operations Analyst

The Advanced Operations Analyst will serve as a strategic business partner supporting business strategy, performance and operational execution for the specific segment. The role will work closely and collaboratively with leadership supporting the operating rhythm, proactively monitor performance and provide recommendations to ensure the business is meeting its objectives. The Analyst will support the development of key business processes and act as a conduit to the field to ensure understanding and adherence. This role will be integral to the change management process ensuring adoption of new processes and tools through effective collaboration, communication and performance measures.

Core Responsibilities: 

• Act as a trusted advisor and resource to the leadership team; Provide proactive insight and recommendations to improve business performance and operational efficiency. 

• Enable and support the E2E Sales business process and help guide operational efficiency and quality across the Segment. 

• Lead business cadence & activities such as forecast meetings, business and quarterly operational reviews. 

• Drive weekly, monthly and quarterly forecasting providing insights and recommendations. Attend forecast meetings, and act as proxy when needed. 

• Monitor and manage performance indicators in partnership with Sales leadership. 

• Build and manage dashboards and reporting supporting key sales activities, performance metrics and monitoring. 

• Partner with leadership on business planning and strategy for their respective areas. 

• Effectively communicate, market and reinforce operational processes and enablement programs. 

• Coordinate and document feedback aimed at driving quality and efficiency improvements within the Sales segment and supporting teams. 

Experience & Skills: 

• BS/BA in a related field 

• 7 + years of Financial and/or Sales Operations experience 

• Have in-depth understanding of Sales processes and systems (sales cycles, account, territory, opportunity, pipeline management, deal velocity)

• Successful track record of working with all levels of management and sales teams 

• Proactive work ethic required to manage to high level objectives, identify room for improvement, develop and execute plans. 

• Have excellent analytical and problem-solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner 

• Self-starter and autonomous, ability to multi-task, work independently, prioritize and get things done

• Advanced proficiency in Microsoft Excel, PowerPoint and BI tools 

• Working knowledge and experience within SalesForce.com