Advertising Strategy and Intelligence Manager

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
The Advertising Operations (Ad Ops) team is part of Merchant Network Operations which serves as the direct support function within the Merchant Network, bridging the gap between sales, success, strategy, data, execution, tools, and automation. We are looking for an experienced manager to be a key player in Grubhub's new Advertising Operations (Ad Ops) team. You will be responsible for executing the GTM strategies, testing and managing the rollout of new advertising product features, building and providing actionable insight, managing KPI performance, and managing the process flows and optimizations. All of those responsibilities working together to foster strong incremental revenue growth for both Grubhub and restaurant partners. Additionally, you will be identifying key opportunities, providing support to internal sales and success teams, process improvement and SOP creation, and being a collaborator with external advertising partners. You will also be a key stakeholder in developing long term strategies and growth models to maximize the revenue potential of this new line of business. This role reports into the Director of Advertising Operations.
The Impact You Will Make

• Manage the day to day metrics for the Advertising Operations line of business and report results on weekly, monthly and quarterly cadences. Build streamlined reporting tools for internal and external stakeholders
• Develop data driven strategies in identifying and prioritizing key markets, merchant types, etc. for lead generation, etc.
• Analyze trends and solve underlying issues within the business. You'll be responsible for solving problems; diagnosing issues in a data-driven manner, identifying the root cause and implementing solutions
• Create, update, and manage Advertising Operations SOPs and process documentation. With a focus on continuous improvement and effectiveness
• Effectively communicate key learnings of the business to provide recommendations cross functionally with product, engineering and Restaurant Network Leaders to ensure that we're pacing ahead of targets
• Build strong relationships across Grubhub teams - collaboration is key as we move fast and need to work together to get things done
• Collaborate closely with various internal teams, including product development, engineering, marketing, and analytics, to align advertising initiatives with broader company goals
• Drive cross-functional projects to improve overall advertising operations
• Build and manage a team of associates that execute on the team's strategy.

What You Bring To The Table

• 6-8 years of relevant work experience in revenue operations, consulting, business development, advertising sales, advertising management, or related fields is required
• You think like a business owner, determined at every level to get the hard work done
• 3+ yrs. of management / team leadership experience with the ability to develop team dynamic, identify talent, and foster growth
• Strong ability to influence across all levels of the organization (both internal and external) with a proven track record of taking ideas from inception through launch
• Superior flexibility and ability to navigate (and help others succeed in) an ever-changing environment with moving business targets
• Advanced level understanding in operational metrics, process improvement, and data analysis in Excel, SQL, and Tableau. Salesforce experience is a plus
• High endurance, high integrity, and sky-high expectations for self and others
• Experience working w/ technical systems to help drive a best-in-class technology platform
• Bachelor's Degree required, advanced degree in related field or MBA preferred

Shape the future of revenue and advertising operations at Grubhub! Be a key player in driving initiatives that not only strengthen our relationships with restaurant partners but also elevate the impact of our advertising program!
New York Salary Range: $92,500-$115,500
The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].