Advisor

About ChildPlus

ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top-notch support and multiple training options with a dedication that can't be beat. Based in Atlanta, Georgia, ChildPlus Software’s goal is to simplify the day-to-day challenges of Head Start and early education operations with outstanding software, service, and support.

A little about the role…

The ChildPlus University Advisor will be responsible for the selling and logistics of all of training and consulting services for the department.

What You’ll Do…

• Provide information to customers to assist in determining appropriate training and consulting needs
• Maintain registrations and agreements for all training services including Learning Plans, virtual visits, webinars, courses, and conference events
• Assist in managing the schedule for virtual and on-site visits
• Generate contracts and oversee follow-up communication with customers
• Be responsible for daily monitoring of training and consulting services
• Monitor department customer chat

Requirements

Our ideal candidate will have:

• Strong oral and written communication skills
• Excellent attention to detail and organization
• Prior experience selling a service
• Ability to handle multiple projects and priorities in a professional and timely manner
• A self-starter
• Excellent customer service skills
• Proficiency in Microsoft
• HubSpot experience
• The ability to travel 3-5 times per year for company meetings and conferences

What success looks like in the first 6 months:

After 30 days

• Have a basic understanding of:
• Training and consulting services offered
• Training agendas
• HubSpot and Quick Base tools

After 180 days

• Mastery of:
• Training and consulting services offered
• Training agendas
• HubSpot and Quick Base tools
• Independently handling customer communications via chat, email, and phone
• Completing sales from a lead to a service purchased

Benefits

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/month
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Paid Parental Leave
• Company paid Short and Long-Term disability and Life Insurance
• Tuition Reimbursement up to $2,000/year and continued Professional Development
• Free access to our Employee Assistance Program with 24/7 live support
• Casual workplace environment
• Some meals provided
• Voluntary Pet Insurance
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths

Location

We are currently in a hybrid in-office/remote working model based on business needs. This role is open to remote candidates in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KY, ME, MD, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, TN, TX, VA, WA, WI.