ServiceNow

Advisory Solution Consultant - Partners

Reposted 8 Hours Ago

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Hiring Remotely in Vienna VA USA

Remote or Hybrid

132K-218K Annually

Senior level

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation

We're putting AI to work for people.

The Role

The role involves pre-sales support technical advice and building partnerships. Key responsibilities include evangelizing products managing partner relationships and providing expertise in solution design.

Summary Generated by Built In

Company Description
It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8100 customers including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
ServiceNow is changing the way people work. With a service-orientation toward the activities tasks and processes that make up day-to-day work life we help the modern enterprise operate faster and be more scalable than ever before. We make the world of work work better for people.
We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
Role:
ServiceNow is seeking a Senior Solution Consultant to support our Global Partnerships and Channel partners. In this role you will be expected to provide pre-sales support technical product and architecture advice and ongoing communication of the latest ServiceNow solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes. Additionally you will be responsible for evangelizing ServiceNow mindshare to our partner community to evolve a "ServiceNow First" approach to sell effectively to their customers and to extend the ServiceNow value proposition.
What you need to be successful in this role:

7+ years of Pre-Sales Solution Consulting experience
2+ plus years of ServiceNow experience
2+ plus years of Partner experience
Undergraduate degree in Commerce Computer Science Engineering etc.
Working knowledge of modern web technologies and cloud computing
Experience and understanding of multiple technical domains - application data integration big data mobility analytics etc.
Excellent understanding of the architectural principles for cloud-based platforms that include SaaS PaaS multi-tenancy and automation
Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals

Strong facilitation skills to encourage clear articulation of the business issues and effective solution design by the relevant players
Sharp business judgment ability to see "big picture" and to prioritize
Executive presence strong verbal and written communication
Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment
Talented at explaining complex topics clearly and concisely and effective at providing practical guidance
Ability to collaborate and interact at multiple levels (Enterprise Architects Technical Architects Offering Managers Directors VP's and CXO's)

Qualifications
To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI's potential impact on the function or industry.
7+ years of pre-sales solution consulting or sales engineering experience
Experience that will help you stand out:
Experience with the ServiceNow product suite or competitive product suites highly desirable
A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)
ServiceNow platform development experience
Experience developing on competitive platforms
What you get to do in this role:
Evangelize ServiceNow to partners through Sales Plays enablement and product demos
Proactively manage relationships with executive and key partner stakeholders to build ServiceNow Mindshare
Assist Partner Experience team on the execution of roadshows shark camps and partner events
Provide subject matter expertise (SME) during planning solutioning and EBC briefings. Explain core concepts of the ServiceNow platform and its value proposition
Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform and spearhead intake into the ServiceNow Built-On/Built-With program
Mentor guide and model effective teamwork with ServiceNow and partner solution consultants to develop and apply new knowledge and skills. Collaborate actively share knowledge and promote best known methods amongst other ServiceNow Solution Consulting team members
Takes responsibility as primary technical touchpoint with peers when partners are engaged within an account or pursuit
Provide feedback guidance and advice on the 'Art of Story Telling' to partner solution consultants
Create long term enduring relationships with partners and the senior leadership within those partners to understand their go to market strategy and attach ServiceNow into their client pursuits
Demonstrates domain and technical expertise across multiple industry verticals knowing when to pull in the proper teams within ServiceNow to assist as needed
For partners with true industry focus and credentials provides a point of view (or brings in expertise) on where the entire ServiceNow platform is relevant for that industry not just about industry SKUs
Travel for Partner Customer and Organizational activities
What we would love to see from you before or during an interview:
Presentation and demonstration of our ServiceNow Story
An inspiring portfolio of applications built on platforms such as ServiceNow
Demonstration of any accessible projects you have built
This role requires approximately 25% travel.

FD21
For positions in this location we offer a base pay of $131925 - $217725 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Top Skills

Cloud Computing

Paas

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The Company

HQ: Santa Clara CA

28000 Employees

Year Founded: 2004

What We Do

As the AI platform for business transformation we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C" as we like to call it). With more than 8100+ customers we serve approximately 85% of the Fortune 500® and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company you can grow your career faster.

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ServiceNow Offices

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow we lead with flexibility and trust. For some home is the primary workplace. For those who come into a ServiceNow workplace you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible