Advisory Solution Consultant - AI Foundry

ServiceNow

Advisory Solution Consultant - AI Foundry

Posted 10 Hours Ago

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Hiring Remotely in Santa Clara CA USA

Remote or Hybrid

Senior level

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation

We're putting AI to work for people.

The Role

As an Advisory Solution Consultant you will create AI solutions for clients by designing proof-of-concept projects and engaging in strategic discussions. Your role requires technical depth and collaboration with cross-functional teams to deliver scalable solutions.

Summary Generated by Built In

Company Description
It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8100 customers including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are seeking a dynamic and experienced technical presales professional to join our Americas solution consulting organization. You will join a team of expert 'builders' passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You'll be responsible for bringing cutting-edge Agentic AI use cases to life through rapid proof of concepts and strategic customer engagements. This is a hands-on role that requires both technical depth and consultative expertise.
Who you are
You are a technically curious and innovation driven Solution Consultant with a passion for AI Data and Workflow. You've built multiple use cases in the platform and enjoy experimenting with AI to make your job easier every day. You thrive in fast-paced environments and want to help shape an AI-native Solution Consulting organization.
What you'll do
Our mission is to partner with field teams and work directly with customers to understand their unique challenges and build intelligent scalable AI solutions that solve their most mission-critical challenges.

Conduct discovery sessions to understand customer environment business challenges and constraints
Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life.
Lead workshops and demonstrations for C-level executives and business stakeholders
Iterate quickly based on evolving capabilities and customer feedback
Create re-usable components and accelerators for future engagements and contribute to the development of best practices
Work cross-functionally with product engineering customer excellence group and global SC teams to deliver exceptional customer outcomes

Qualifications
Core competencies

Curiosity - Passion for AI and emerging technologies self-driven learning with a track of staying ahead of trends
Collaboration - Proven ability to work across functions building rapid solutions in team environment.
Communication - Clarity in explaining ideas experience presenting to executive level stakeholders.
Change Agility - Thrives in ambiguity and fast iteration.

Technical Expertise

5+ years in technical consulting solution engineering or customer facing technical roles
Experience in leveraging or critically thinking about how to integrate AI into the work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI data-driven insights or exploring AI's potential impact in the function or industry.
Strong technical background in data engineering with hands-on experience with data ingestion tools ETL processes data modeling storage solutions and analytics platforms.
Ability to architect and implement complex systems under tight deadlines.
Deep familiarity with integration technologies including REST APIs SOAP JSON JDBC streaming data platforms and middleware technologies
Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript Angular JS React JS HTML5 CSS SQL Python or equivalent.
Exposure to additional technologies such as Robotic Process Automation (RPA) Generative AI Optical Character Recognition (OCR) Process Mining and Continuous Integration/Continuous Deployment (CICD) practices is a plus.

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Skills Required

5+ years in technical consulting solution engineering or customer-facing technical roles
Strong technical background in data engineering
Hands-on experience with data ingestion tools and ETL processes
Proficiency in programming languages such as JavaScript Angular JS React JS and Python
Experience integrating AI into work processes

What the Team is Saying

ServiceNow Compensation & Benefits Highlights

Parental & Family Support—Paid leave is specified at 20 weeks for birthing parents and 12 weeks for non‑birthing parents complemented by Cleo parenting resources fertility education adoption assistance and caregiver support (Grayce Rethink). This breadth signals strong support for family planning and caregiving needs.
Leave & Time Off Breadth—Flexible paid vacation 12 paid holidays and additional company‑wide Wellbeing Days are described with vacation targets increasing with tenure. These elements create multiple avenues for rest and recharge beyond standard PTO.
Healthcare Strength—Comprehensive medical dental vision disability and life insurance are provided alongside mental‑health support via Lyra Counseling/EAP. Coverage breadth across physical and mental health indicates robust baseline protection.

Learn more about ServiceNow's Compensation & Benefits →

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The Company

HQ: Santa Clara CA

28000 Employees

Year Founded: 2004

What We Do

As the AI platform for business transformation we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C" as we like to call it). With more than 8100+ customers we serve approximately 85% of the Fortune 500® and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company you can grow your career faster.

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ServiceNow Offices

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow we lead with flexibility and trust. For some home is the primary workplace. For those who come into a ServiceNow workplace you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible