Agency Partnerships Manager

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What Do We Do?

Triple Whale is a leader in business intelligence for e-commerce. With thousands of customers in dozens of countries, our software tracks more than $40 billion of online commerce annually. Our culture, built on innovation, creativity, and speed, fosters an environment where great ideas can flourish. Headquartered in Columbus, Ohio, with additional offices in Israel, we are expanding our team to pursue an ambitious vision. Join us and be part of something big!

Triple Whale is seeking to hire our first Australia based Agency Partnerships Manager with experience working for an ecommerce tech company. While this role will start as remote, we anticipate moving to in-office in Melbourne as we expand. You will report directly to the Head of Agency Partnerships who is based in the U.S.

Being an Agency Partnerships Manager at Triple Whale means being a positive, results-orientated, and influential individual who is not afraid to pick up the phone and put yourself out there. Our ideal candidate has proven experience managing multiple ecommerce agencies, building strong relationships, and providing a world-class customer experience.

Responsibilities

* Manage Triple Whale’s top partners in APAC and build strong relationships with their teams.

* Adeptly handle multiple complex partnerships simultaneously.

* Advise prospects and customers on how Triple Whale can improve their agency's ROI and clients' marketing performance.

* Build strong relationships with agencies and clients to successfully onboard them to Triple Whale. 

* Consistently represent Triple Whale in a way that makes us proud.

* Maintain accurate records in Hubspot CRM, actively update sales activities, sales pipeline, and all sales data.

Requirements

* Living in Melbourne

* 2+ years of proven experience as an Agency PM in the ecommerce tech space.

* Rolodex of agency relationships in the marketing and Shopify Dev space.

* Self-starter with a strong motivation to succeed.

* Experience working at a high growth start-up is preferred.

* Able to move quickly, think strategically, and have superb execution.

* Passion for building relationships, and helping agency owners succeed.

* Committed to customer satisfaction and a passion for customer success.

Our Values

We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.

We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 

We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 

We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.

We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

In the News

Triple Whale raises $25M for its smart Shopify data platform

Columbus e-commerce startup Triple Whale aims to triple in size

Businessinsider: BusShopify merchants have doubled ad spend on TikTok to reel in customers, as privacy changes make Facebook a ‘complete nightmare’ for customer acquisition.

Triple Whale Raises $27.7M to Develop Default Ecommerce Operating System for Shopify Brands

By submitting, I acknowledge Triple Whale's Job Candidate Privacy Notice

Job Candidate Privacy Notice