Agile Product Management Senior Advisor - Express Scripts

Agile Product Management Sr. Advisor

This role owns all aspects of their technical products, leading business value creation and managing overall product health. The Sr. TPO applies specialized product knowledge and expertise to understand business and technology objectives, communicate the product vision and roadmap, prioritize and translate needs into requirements to ensure that expected outcomes are achieved.

How you'll make a difference Takes a lead role in engaging business partners and various stakeholders to understand requirements, pain points, hidden needs and expected outcomes. Leverages knowledge of the product's value stream and system interactions to identify when new features or product changes are needed to achieve business value. Communicates stakeholder goals and expected outcomes to the engineering team and writes definition-of-ready user stories, incorporating architectural changes recommended by engineering. Facilitates product backlog grooming sessions, ensuring the highest impact work is delivered soonest.

Relationships and Vision Delivering Iterative Value Has overall ownership of a defined capability or technical product area, including product value, cost of ownership, health and non-functional requirements (reliability, scalability, usability, security, performance, etc.). Cultivates trusted relationships with Business/BAT and Technology partners to foster teamwork and a shared understanding of the product vision, goals and priorities. Develops and maintains a technical product roadmap and backlog to capture business themes, epics, and stories while collaborating with stakeholders to prioritize the highest impact work to be delivered soonest.

Leading Across Teams Actively participates in planning sessions that form cohesive, iterative plans and ensure the team's work creates the iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams). Proactively resolve upstream dependencies and resolve conflict effectively across teams. Participates in team standups, and retrospectives, facilitates dialog with stakeholders during sprint reviews/product demos.

Owning Product Health Identifies, monitors and communicates technical product health metrics and KPIs

Make Teams Awesome Leverages agility tools (e.g., Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g., manage story aging, manage WIP, epic size/throughput, etc.).

What you should have

• Bachelor's degree in related field or equivalent work experience
• Previous coding experience preferred but not necessary
• Experience working in technology or in close engagement on component preferred
• Licensures/Certifications:
• Certified Scrum Product Owner (CSPO) preferred, but not necessary
• Computer or Other Skills:
• Microsoft Office
• Agile requirement tools (JIRA, Rally, etc.)
• Collaboration tools (HipChat, Slack, Confluence, etc.)
• Diagramming and drawing tools (Visio, etc.)
• Knowledge and Abilities:
• Experience writing user stories
• Knowledge of user experience and solution design essential
• High degree of comfort in fast-paced dynamic / ambiguous environment
• Proven skill at balancing technical knowledge with business possibility and acumen
• Ability to work cross functionally with Compliance, IRM, Infrastructure, and Software Engineering
• Passionate stakeholder advocate with ability to identify and meet customer needs within agile framework

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.