Agile Product Manager

Position:

Agile Product Manager

Job Description:

SUMMARY

Responsible for defining appropriate and sustainable Black Knight solutions that meet the needs of customers. Primary customer advocate to the business and technical team.

RESPONSIBILITIES

• Manages program Feature backlog by ensuring changes in market, business priorities including integration needs, and technology advancements are reflected. Presents status updates as needed.
• Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
• Refines program backlog and assists with delivery plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs, and product retirement plans.
• May prepare and present product roadmap reviews as well as providing product's general strategic direction. Acts as Voice of the customer to articulate value proposition.
• Uses knowledge of systems and industry to identify product enhancement needs.
• Leads teams in the delivery of outsourced solutions to the client while managing the delivery and release schedule in alignment with financial goals and company processes.
• Understands product profitability. May be responsible for revenue and profitability of assigned products.
• Provides content for product roadmaps, ensures timely delivery, and provides business reasons for any changes/revisions made to roadmaps.
• Monitors the work of team, providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters and acts as escalation point as needed.
• Engages and interacts with clients during feedback sessions, focus groups, user groups, and requirements gathering sessions, as needed.
• Practices open and honest communications with all stakeholders. Acts as servant leader to the organization, may mentor guide and advise on the work of others.
• Acts as product launch manager when appropriate for new products or rollouts of major releases.
• Identifies areas where continuous improvement can be applied, implements the change, and measures the level of improvement.
• Determines success criteria and recommends "go / no go" decision.
• May participate in the determination and approval of service level agreements (SLAs) related to products.
• Works closely with portfolio, program, and development teams to review enhancement requests for strategic value and align resources to highest priorities.
• Presents product information and industry thought leadership to external audiences in webinars and client conferences as needed.
• Provides presentations to clients during business reviews, prospect briefings, and internal group meetings.
• Performs other related duties as assigned.

MINIMUM REQUIREMENTS

• Bachelor's degree or the equivalent combination of education, training, or work experience
• Requires 5+ years of Agile product owner, business, technical analysis, or consulting experience
• Ability to travel up to 20%

PREFERRED QUALIFICAITONS

• One or more Agile certifications (SAFe preferred)
• Experience using Azure DevOps (ADO) highly preferred
• Familiarity with and use of Black Knight products supported preferred
• Requires general business skills, industry knowledge, financial management and planning skills, long-term vision
• Knowledge of financial services industry and associated products or B2B software products
• Knowledge of end-to-end systems development life cycles (i.e. iterative and other modern approaches to software development) with emphasis on SAFe and/or Lean-Agile development
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner across various levels of the organization and varying areas of focus
• Ability to utilize judgment in decision making process and decisions related to job tasks
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Relationship management skills, understanding and focusing on stakeholder needs, establishing credibility, and building positive, professional, relationships with all stakeholders
• Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
• Requires strong time management skills, attention to detail, and must be resourceful
• Analytical, problem solving skills
• Proven ability to manage multiple large and/or complex initiatives (i.e., involving many activities and deliverables or that have a major impact risk/value to the organization)
• Requires leadership and negotiation skills, flexibility, versatility and dependability
• Broad understanding of modern technical development frameworks and strategies (i.e. API First, Design Thinking, BDD

Black Knight carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan

EEO Statement:

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Jacksonville, FL

Time Type:

Full time