AI Engineer

· Remote

Location

Remote

Type

Full Time

Job Description

Ro (Ro.co)Jobs
AI Engineer

AI Engineer

Posted 50 Minutes Ago
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New York NY USA
Hybrid
150K-184K Annually
Mid level
Healthtech • Pharmaceutical • Telehealth
Ro's mission is to help patients achieve their health goals by delivering the easiest most effective care possible.
The Role
Build and ship production LLM-powered features across patient-facing products clinical workflows and internal tools. Implement AI application layers (prompt orchestration tool calling RAG agent workflows) connect LLMs to internal APIs and systems and develop evaluation suites and observability for model quality. Prototype rapidly collaborate with clinical teams and contribute to AI infrastructure and engineering best practices.
Summary Generated by Built In

Join Tech @ Ro to build the future of healthcare from the ground up!

At Ro we believe that when people achieve their health goals they can achieve their life goals. The highest-leverage way to move society forward is to give people their health and the current healthcare system isn’t built to do that. It was built to bill not to serve patients.

We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.

At Ro technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth diagnostics pharmacy and logistics into a seamless end-to-end experience for millions of patients.

…and we’re just getting started. 

As part of Tech @ Ro you’ll work on systems that operate at scale with an opportunity to:

  • Solve complex high-concurrency problems across a full-stack platform
  • Build and ship quickly with tight feedback loops and real-world impact
  • Own systems end-to-end from architecture to production performance
  • Work alongside experienced operators technical leaders and clinicians
  • Help define how modern healthcare should be delivered

We’re a performance-driven team with a strong sense of ownership and urgency. We move fast learn quickly and hold a high bar for what we build and do so with a big heart — because patients depend on it.

If you’re motivated by impact scale and the chance to help lead the patient revolution come build with us.


The Role
Ro is building a team focused on shipping LLM-powered products across the patient experience clinical operations and internal tooling.

We're hiring an AI Engineer to join a new team we're building from the ground up alongside a Senior AI Lead and an Engineering Manager. You'll build AI-powered features from prototype through production while learning from experienced AI engineers. Most of your work will involve building orchestration layers prompts evaluations retrieval systems and tooling that make LLMs reliable enough for real-world healthcare operations.

What You'll Do

  • Build and ship production LLM-powered features across patient-facing products clinical workflows and internal tools.
  • Build the AI application layer including prompt orchestration tool calling retrieval (RAG) agent workflows and structured outputs.
  • Develop and iterate on evaluation suites including synthetic test datasets LLM-as-a-judge evaluations regression tests and human review workflows to improve quality over time.
  • Write the code that connects LLMs to Ro's internal systems APIs and operational workflows.
  • Partner closely with EHR operators Patient Advocates and clinical teams to understand the workflows you're automating and identify opportunities for AI.
  • Prototype quickly ship early measure outcomes and iterate based on real-world usage.
  • Contribute to AI infrastructure tooling and engineering best practices alongside senior engineers.

What You’ll Bring to the Team

  • 1–4 years building software with hands-on experience building LLM-powered applications through work internships research school hackathons or side projects.
  • Strong Python engineer with experience building backend services or developer tools.
  • Comfortable using AI-assisted development tools throughout the software development lifecycle (or excited to learn).
  • You've built at least one LLM-powered application or feature that you're excited to walk us through including the technical decisions you made and what you learned.
  • You enjoy learning quickly experimenting with new technologies and working in an environment where best practices are still evolving.
  • You have strong problem-solving skills and are comfortable working through ambiguity with support from experienced teammates.
  • Bonus: Experience with orchestration frameworks (e.g. LangChain LangGraph AgentCore) RAG architectures vector databases prompt/version management or evaluation and observability platforms (e.g. LangSmith Braintrust Arize Phoenix).

The target base salary for this position ranges from $149600 - $184000 in addition to a competitive equity and benefits package (as applicable). When determining compensation we analyze and carefully consider several factors including location job-related knowledge skills and experience. These considerations may cause your compensation to vary.

Ro is consistently recognized as a top workplace in Health Care in New York and for Women and Parents—earning more than 20 honors from Fortune Great Place to Work and PEOPLE since 2021. In 2025 alone we ranked top 5 among medium workplaces in Health Care and New York and top 50 nationwide.
 
At Ro we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer we provide equal opportunity in all aspects of employment including recruiting hiring compensation training and promotion termination and any other terms and conditions of employment without regard to race ethnicity color religion sex sexual orientation gender identity gender expression familial status age disability and/or any other legally protected classification protected by federal state or local law.
 
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process please contact us at [email protected].
 
See our California Privacy Policy here.

Skills Required

  • 1-4 years building software
  • Hands-on experience building LLM-powered applications or features (one to present and discuss)
  • Strong Python engineering experience building backend services or developer tools
  • Comfortable using AI-assisted development tools during software development lifecycle
  • Experience connecting models to internal systems APIs and production workflows
  • Experience with orchestration frameworks (e.g. LangChain LangGraph AgentCore)
  • Experience with RAG architectures and vector databases
  • Experience with prompt/version management evaluation or observability platforms (e.g. LangSmith Braintrust Arize Phoenix)

What the Team is Saying

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The Company
HQ: New York NY
824 Employees
Year Founded: 2017

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare bringing together nationwide telehealth lab and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.

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About our Teams

Ro (Ro.co) Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.

Typical time on-site: 2 days a week
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Date Posted

06/27/2026

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