AI Product Experiences Manager

Meta is looking for an experienced and motivated Product Experiences Manager to join the Global Experiential and Industry Marketing (GEIM) team. GEIM leads experiential marketing across all of Meta including key innovation across the Reality Labs and AI Portfolio.the core of all Meta products. Within GEIM, the Product Experiences team produces experiences and demos that create product and platform evangelists - bringing hardware and software to market through memorable demos and experiences. We engage individuals and communities to deliver on the promise that technology builds human connections.You will play a pivotal role in driving the success of AI programs by providing leadership, strategic oversight, and operational excellence. You will collaborate with cross-functional teams, including engineers, product managers, product marketing managers and Integrated Marketing Managers to ensure the efficient execution of AI initiatives. This is a unique opportunity to work on cutting-edge projects that will shape the future of AI at Meta!We are looking for an experienced Product Experiences professional who will be part of the Product Experiences team developing, leading and scaling our AI product experiences and execution across key events. You will be responsible for contributing to and executing individual events that support overall sales goals, marketing plans and key messages before, during and after the event.The successful candidate will have a background that includes developing and producing Product Experiences, creating modular solutions integrated with overall positioning. In addition, having experience with end-to-end event planning and production, contract negotiation and collaborating cross-functionally will be key to succeed in this role.

AI Product Experiences Manager Responsibilities:

• Design, develop and scale the delivery of AI Product Experiences in support of internal and external stakeholders
• Deliver a high volume of AI Product Experience requests - across 1:1 and 1:many settings - while maintaining high overall satisfaction scores
• Lead the triage of inbound Product Experience requests including tiering, prioritization and trade-offs
• Curate content for distinct audiences to showcase the power and potential of AI
• Implement processes and playbooks that help scale the Product Experiences program globally
• Level 1 technical troubleshooting and engineering real-time creative solutions during Product Experience delivery
• Support and manage the hiring of Product Experience and Demo Specialists
• Communicate status, risks and mitigations to stakeholders and partners, proactively identify potential setbacks and develop mitigation plans

Minimum Qualifications:

• 7+ years working with cross-functional teams or stakeholders
• 5+ years of events marketing experience
• Knowledge of product experience best practices incl. customer journey design
• Knowledge of client-side marketing and the role of events in the context of overall marketing strategy
• Project management experience
• Experience working across various levels of the organization while building collaboration
• Presentation experience to key stakeholders and executives
• Production experience from content programming to creative development to production management
• Experience managing projects, negotiating and drafting contracts, and budgets
• Experience working under pressure with deadlines
• Communication experience

Preferred Qualifications:

• Experience in the advertising, marketing technology, or media industry
• Experience in brand marketing and experiential marketing
• Direct experience programming and/or producing large in-person events

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$122,000/year to $176,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.