AI Product Manager

Why join Nextech?

We are a leader in specialty healthcare technology solutions headquartered in Tampa FL.

We are an ever-growing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits.

If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology (just to name a few) we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process please contact [email protected] .

Job Summary:

As an AI Product Manager you will serve as the customer advocate working on a highly collaborative cross-functional agile team and driving AI technology solution design for the highest value projects.

The Product Manager will continuously assess and synthesize outcomes of AI solutions and research other market problems that would benefit from generative AI and ML technologies.

You are passionate about creating products that impact healthcare delivery and making a positive difference for both patients and healthcare workers.  You thrive on working in a collaborative environment and feel empowered to contribute to the creativity of a highly dynamic team. You will be a part of leading and executing quality solution design for roadmap initiatives to drive growth and customer satisfaction.

All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate.

Essential Functions

• Develop a deep understanding of products customers underlying datasets/metrics and future product opportunities to ensure alignment with market demands.

• Collaborate with cross-functional teams to identify business requirements explore emerging AI capabilities and oversee the successful implementation of proof of concept ensuring technological advancements are leveraged.

• Proven knowledge and prior experience with generative AI solutions demonstrating a solid foundation in AI technologies and their practical applications.

• Actively engage in customer discovery taking a hands-on approach to engage in conversations with customers understanding their needs and expectations from the AI products.

• Lead user testing research and observations to deeply understand results of AI/ML and LLM-based applications ensuring products meet user needs effectively.

• Passionate about AI: You geek out on data science and machine learning theory and industry developments staying ahead of the curve in AI advancements.

• Proven track record of managing all aspects of a successful product throughout its lifecycle from inception to market launch and beyond.

• Strong problem-solving skills and the ability to think strategically and creatively tackling complex challenges with innovative solutions.

• Work closely with internal stakeholders to understand and synthesize organizational goals and priorities as it pertains to the respective product portfolio aligning product development with company objectives.

• Partner with Squad Technical Owner in sprint planning and other agile ceremonies ensuring smooth collaboration between product management and development teams.

• Communicate product roadmap initiative updates both internally and to clients maintaining transparency and building trust through clear communication.

• Monitor customer feedback channels run early adopter programs and conduct product research to gather information from various sources and tools staying responsive to customer needs and market trends.

• Specify and document software requirements in story format (as in agile methodology) with proper acceptance criteria that meet the business requirements ensuring clear guidance for development teams.

• Resolve questions and provide clarifications raised by the UX and engineering team during the development process acting as a bridge between technical and non-technical teams.

• Assist with product management for training and the demonstration of new product features ensuring users can fully leverage the product's capabilities.

• Maintain a ranked backlog of new features expressed in terms of epics and user stories while prioritizing the needs of the product’s stakeholders ensuring strategic alignment and effective resource allocation.

• Monitor and manage release plan and communications ensuring smooth rollouts and effective stakeholder engagement.

• Translates research discoveries into usable and marketable products turning innovative ideas into tangible solutions that meet market needs.

Minimum Requirements

• 4+ years of Product Manager experience with a focus on AI and SaaS products

• Proven knowledge and prior experience with generative AI and ML solutions

• Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to a variety of audiences

• Experience working directly with customers to identify and prioritize product needs

• Good listening and negotiation skills – can find compromises and tradeoffs to maximize delivered value across all stakeholders

• History of working effectively with both executives and peers

• Willingness to be flexible while working within a small team

• Desire to work in a fast-paced success-driven team environment

• Well organized with the ability to prioritize and manage multiple complex projects

• Have a strong ability to effectively communicate business requirements to the engineers

• Familiarity with Jira and Agile software development

• Undergraduate degree

Preferred Qualifications

• Advanced degree in a relevant field.

• Technical fluency to engage with technical teams and evaluate new ideas.

• Proven ability to manage multiple priorities and complex projects.

• Experience in healthcare technology is a plus.

Working Environmeent/Physical Demands

• Air travel as needed – not to exceed 15% travel.

• Travel includes the annual User Conference Customer Onsite Research (can be local to you) and team events.

• Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.

Total Rewards

• Employee Assistance Program with free counseling sessions available

• Flexible Time Off: take time off when you need it without worrying about available hours

• 10 paid holidays + 1 floating holiday

• Generous annual bonus opportunity

• iCREATE Employee Recognition Program

• Insurance : Choice of Medical Dental and Vision plans

• Wellness Program including discounts on medical premiums

• Health Savings Account

• Flexible Spending Account

• Volunteer Time Off

• 100% Company-Paid Parental leave

• 401(k) with Employer Match

• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

• Company-Sponsored 529 College Savings Plan

• Corporate Discounts on Retail Travel and Entertainment

• Pet Insurance options