Job Description
- Partner closely with the sales team to onboard and train new enterprise customers, ensuring a smooth transition and positive initial experience with Copy.ai.
- Discover and develop new use cases for clients that will add value, foster greater adoption of our platform, and ultimately, grow accounts.
- Actively engage with existing customers for introductions to other groups within their organizations, and effectively pitch the capabilities of Copy.ai for those other groups.
- Utilize your technical expertise and creativity to develop customized solutions to help customers overcome challenges and maximize the use of our platform.
- Maintain strong client relationships through proactive communication, issue resolution, and seeking feedback for further improvement.
- Collaborate with the product team to gather insights from customers, building a feedback loop to inform the development of new features and improvements.
- 5+ years of experience in a solutions consultant, sales engineering, or a similar customer-facing role in a SaaS or technology organization
- 2+ years of AI consulting/solutions experience
- Strong technical aptitude with the ability to understand and adapt to new technologies quickly
- Excellent communication and interpersonal skills; comfortable with presenting to both technical and non-technical audiences
- Creative problem solver who can identify customer needs and develop tailored solutions
- Self-motivated and results-oriented, with the ability to manage multiple priorities and projects in a fast-paced environment
- Bonus if you're based in the San Francisco Bay Area
Date Posted
10/30/2024
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