AIOps zSolutions - Delivery Consultant

Introduction
Have you ever heard of the term mainframe? How many times someone mentioned it is a past era software hardware? No the reality in fact is completely different!
The mainframe technology is one of the most reliable in the World. Now in the Cloud era IBM offers modernization of the applications for the hybrid clouds leveraging a marriage stability of mainframe with accessibility of the cloud.

Are you ready to start working with complex IT environments and support large companies in minimizing customer impact of incidents and outages?
Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues faster?

If yes then join IBM Global Delivery Center Team in Krakow Poland!

Your Role and Responsibilities
As a #AIOps zSolutions Delivery Consultant you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies communication and service orientation skills. As a member of IBM Technology Expert Labs Global Delivery Center #GDC you will be client focused courageous pragmatic and technical to optimize and trailblaze new solutions that address real business challenges.

To help achieve this win-win outcome a ‘day-in-the-life’ in this role may include but not be limited to…

• Working under general supervision you will be understanding clients’ main challenges and developing solutions that help them improve their systems management IT operations application performance and operational resiliency with AI on the mainframe by implementing IBM AIOps solutions on this environment.
• Demonstrate ability to learn fast and accurate about new technologies concepts!
• Participating in planning installing configuring validating and migrating IBM Z AIOps solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client’s environments.
• Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the zAIOps products’ implementation methodologies.
• Demonstrating a natural bias towards self-motivation curiosity and initiative in addition to navigating data and people to find answers and present solutions.
• Strong collaboration and communication skills as you work across the client partner and IBM team.
• Participating in technical solution workshops.

Required Technical and Professional Expertise

• B.S. in Computer Science Engineering or equivalent experience in Computer Science/Information Systems/Engineering.
• Hands-on exposure to real-world application of computer science information systems or engineering concepts
• Excellent communication and presentation skills that are engaging compelling and influential.
• Technical Expertise in Mainframe System Software on z/OS including deployment and optimization of IBM Z software solutions z/OS data sources handling of SMF records and z/OS automation scripts.
• Familiarity with reviewing the performance of monitoring environment infrastructures monitoring processes event flow and historical data collection polices.
• 1+ years of experience with IBM Z
• 1+ years of solution consulting or relevant industry experience.

Preferred Technical and Professional Expertise

• Familiarity with data insights in real-time dashboards including open-source Elastic Stack / OpenSearch solution / Splunk.
• Familiarity with analyzing system performance using tools like RMF SMF data & Omegamon.
• Familiarity with the following products will be highly regarded: IBM Z Operational Log and Data Analytics (ZLDA) IBM Z Anomaly Analytics (IzAA) IBM Watson® Machine Learning for z/OS IBM Service Management Unite (SMU)
• Experience in the delivery of training.
• In addition to the above experience the ideal candidate will have exceptional interpersonal and communication skills.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Dynamic team player who is comfortable working in a small but rapidly evolving environment.
• A passion for making a difference in their profession and the environment.