Aircraft Maintenance Controller

Your role in helping us shape the future:
Reporting to the Manager, Aircraft Maintenance Control Center (AMCC), you will support the maintenance, repair, and the return to service of the Intelsat WiFi system onboard customer aircraft. You will ensure that all work performed is accomplished in accordance with all company, airline partner, and FAA regulations while leveraging your knowledge in all facets of aircraft maintenance including electrical and avionics equipment installations.
Are you up to the challenge?

• In coordination with the Manager, Supervisors, and Aircraft Maintenance Controllers, coordinate repair and testing of installed equipment on aircraft.
• Interpret technical manuals, schematics, wiring diagrams, engineering orders and other technical data in support of the installation and repair of installed systems.
• Accomplish, track, and monitor new software rollout and implementations.
• Support new and retrofit tail activations.
• Provide technical assistance and fault isolation expertise to aircraft maintenance technicians.
• Monitor and correct repetitive and chronic aircraft discrepancies.
• Review historical aircraft data and develop maintenance action plans.
• Coordinate with maintenance planning teams to arrange ground time, manpower, engineering resources, and parts required to address aircraft outages and chronic maintenance issues.
• Report on daily fleet performance.
• Track long term out of service events.
• Collaborate with stakeholders to address high-priority technical issues.
• Accomplish yearly OKRs to meet key company metrics and goals.
• Acts as a customer service professional while supporting our airline partners.

You should definitely have:

• Associates degree in a relevant technical discipline.
• A valid FAA Airframe Certificate.
• At least 5-years of experience in aircraft maintenance including electrical and avionics installations on jet powered transport aircraft.
• Ability to work flexible work schedule including shift, weekend, and holidays.
• Pass a ten (10) year background check and pre-employment drug test
• Ability to address and troubleshoot problems associated with aircraft-based equipment.
• Computer skills including Microsoft Office, and LINUX.
• Effective English language skills both written and verbal.
• Strong skills in reading electrical schematics.
• Results driven and ability to problem solve

It would be nice if you had:

• Knowledge of IP networking and Windows operating systems.
• FAA, RTCA & ARINC standards and regulations familiarity
• Knowledge with aircraft wiring (power, data bus, discrete I/O, quadrax)
• Experience with satellite/avionics/flight systems

What it's like to work with us:
Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including PTO, medical, tuition reimbursement, and training
• Flexible work arrangements that include a hybrid work arrangement of 3 days per week onsite
• Fun, diverse, and inclusive culture

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job