AIX Server team Lead

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
AIX AIX Administration. are the gatekeepers to the many systems that run our company and our clients. As a AIX Administration with IBM you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of and access to our most important resource data. You will need to visit the domestic client’s offices / data centres on a daily basis or on an as-needed basis as part of this role.

Responsibilities:

• This role is an individual contributor responsible for on-site installation maintenance and repair of IBM logo hardware software and operating systems.
• Primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client.
• Advise clients of preventive maintenance configuration operation and environmental factors which may impact product performance or impair client’s IT operation.
• Perform services activities such as systems assurance installation planning account management systems-level problem determination discontinuance and relocation of IBM systems and products.
• Accountable to ensure a high level of client satisfaction with service delivery technical support and operational services for the client account(s).
• When critical situations occur will be the IBM technical interface to clients and manage the situation until the problem is fixed.
• Needs to have a thorough understanding of and are able to articulate IBM’s technical support strategy.
• Candidates on the L3 Category should have 5 years relevant experience .
• Candidates should have good verbal and written communication skills.
• Candidates should be willing to work on 24×7 and on-call support during critical issues.
• Candidates should have eagerness to learn new technologies and skills.
• He/She should be hardworking with strong work ethics and discipline.
• Ready to work on 24/7 shifts to support client requirement.

Required Technical and Professional Expertise

• Min 5-8 years of experience with experience in the following areas:
• AIX installation/Upgradation/Patch Management
• NIM based installation and administration.
• Hardware health checkup/Logs Collection
• System Monitoring/Performance Monitoring/data collection.
• Start/Stop reboot OS as and when required.
• LVM FileSystem and NFS Management.
• Storage Attachment and multi-pathing Configuration.
• User Administration.
• OS Hardening as per Client/Audit Security policy.
• Develop and maintain documentation about current environment setup standard operating procedures and best practices.
• Schedule Jobs/cron.
• System backup and restores
• BCP activities and Support.
• PowerHA Installation/Configuration/Start/Stop/Administration
• LPAR Creation and Administration.
• VIO installation and configuration
• Resource Management and DLPAR operations.
• Trouble shooting any problem data collection.
• Raise and track Service Requests with IBM/OEM.

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops reviewing publications