Alternate Title Specialist

Job Description

Are you looking for a fast-paced and professional corporate office environment that offers a nice blend of consistent day-to-day tasks and special one-time or recurring projects? How about an environment full of engaging personalities who are driven to produce with high levels of service across the board? Look no further! Copart partners with customers that have unique business interests which offers exciting challenges to meet standard goals and impress on new and constantly changing opportunities.

Copart is the salvage auction industry leader. We are constantly reinventing our tech and procedures to give our customers both internally and externally the best service available by utilizing the latest computer technology.

The Alternate Title Specialist investigates titling issues using decision making and problem-solving skills to move vehicles through the pipeline to Auction. This involves networking across the country with our field operations for best practices and processes, staying up-to-date with legislative changes impacting the vehicle titling industry, and utilizing virtual multi-platform databases including government DMV/BMV third party sites.

Responsibilities:
• Utilize decision making and problem-solving skills to free up aged insurance claim vehicle inventory.
• Troubleshooting and problem resolution specific to vehicle titles; odometer discrepancies, power of attorney, etc.
• Ability to understand and apply all DMV laws, rules and regulations concerning insurance claim vehicles.
• Efficiently and accurately identify/analyze/process ownership documents within company and state alternate special transfer guidelines.

Starting pay $18.00 hour

Requirements

• Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines
• Provide excellent customer service to all internal and external customers
• Process vehicle titles in accordance with state guidelines
• Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner
• Communicate with customers via email or verbally to handle title issues daily
• Build a relationship and develop a professional rapport with DMV and sellers
• Maintain title bin filing as necessary
• Performs other duties as assigned
• HS diploma
• One-year vehicle title processing
• Computer proficiency (MS Office Word / Suite)
• Typing speed 45 words per minute
• Title knowledge of local and surrounding states is preferred.
• Must be able to work overtime schedule as needed
• Notary license preferred
• Bilingual a plus

For nearly four decades, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family--it's like coming home.