AM Service Specialist, Senior

Divergent is a technology company that has architected, invented, built, and commercialized an end-to-end factory system called the Divergent Adaptive Production System (DAPS™) that comprehensively uses machine learning to optimally engineer, additively manufacture, and flexibly assemble complex integrated vehicle structures and subsystems. Products created using DAPS are superior in performance, lower in cost, rapidly customizable to meet mission and customer-specific requirements, faster to market, and scalable on demand to high volume production. Divergent is a qualified Tier 1 supplier to global automotive OEMs, and Divergent is now expanding to support mission critical needs in the Aerospace and Defense sector.

Divergent is on the lookout for an adept and driven Service Specialist dedicated to the maintenance and enhancement of our current and forthcoming Additive Manufacturing (AM) equipment. We are committed to setting a new benchmark in aerospace and automotive manufacturing, and we need a proactive team member to help us redefine the future of manufacturing and automation.

Primary Responsibilities:

•Maintain, enhance, and operate metal powder bed fusion additive manufacturing machines, ensuring optimal part quality, machine uptime, and production throughput within set schedules.

•Conduct scheduled preventative maintenance on machinery and equipment to uphold operational efficiency.

•Perform unplanned mechanical and electro-optical repairs, as well as machine optimizations and intra-facility equipment relocations.

•Proficiently diagnose intricate electrical and mechanical issues, meticulously document root causes of failures, and drive effective corrective actions.

•Execute complex optical and mechanical calibration procedures to uphold precision standards.

•Swiftly troubleshoot and rectify mechanical issues to minimize production downtime.

•Work with Programable Logic Controllers (PLCs) for automated systems.

•Communicate machine status effectively, along with estimated repair timelines.

•Conduct routine inspections to preempt potential maintenance requirements.

•Utilize precision measuring instruments to ensure the accuracy of repairs.

•Interpret schematics for troubleshooting purposes.

•Adhere strictly to safety protocols.

•Support performance enhancement initiatives within the production department and contribute to continuous improvement and quality programs (e.g., AS9100, IATF 16949, etc.).

•Assist in developing training programs, crafting work instructions, standard operating procedures, and provide guidance to other team members on machine maintenance tasks.

•Undertake additional responsibilities as required to meet departmental objectives.

Requirements:

Education:

Any of the following three are acceptable:

•A Bachelors degree in a technical field. 

•An Associates degree in a technical field and equivalent maintenance technician work experience. 

•Strong equivalent maintenance technician experience may be considered in lieu of educational requirements.

Experience:

•Automation and machine control experience with demonstrated troubleshooting capabilities .

•6+ years experience with Industrial machinery -mechanical and electrical troubleshooting and repair experience

•Experience with metal (or other) Additive Manufacturing (AM) processes and additive manufacturing equipment; such as, SLM Solutions, EOS, RenAM, or Velo3D machines is a plus but not a requirement for consideration.

Skills:

•Interest and ability to work hands-on with additive technology: working with the machines, systems, and processes in a factory environment.

•Highly self-motivated and able to prioritize and execute tasks in a fast paced, startup manufacturing environment.

•Strong ability to think and work autonomously when required, and to perform under pressure to logically troubleshoot systems and processes.

•Ability to effectively use a wide variety of hand tools and test equipment, 

•Proficient verbal and written skills especially related to technical records, documentation, and presentation.

•Solid interpersonal skills, capable of working within a small, growing team and interfacing with engineering and manufacturing groups to understand the production system and the associated constraints.

Physical Demands:

•The person in this position needs to frequently work in a factory environment to access and repair machinery (up to 100%)

•Ability to walk, kneel, reach, climb, use hands to operate machinery in an industrial production environment, as required.

•Ability to lift up to 30 lbs., as required to execute a repair.

What You’ll Get :

Holistic Compensation Package: Enjoy a world-class compensation package that includes a competitive salary, equity plan, and discretionary results-based incentive bonus opportunities, ensuring you're truly valued for your contributions. 

Wellness and Time Off: Embrace a healthy lifestyle with paid vacation, sick time, and company holidays, including a year-end shutdown to recharge. We support growing families with paid parental leave, recognizing the importance of bonding time. 

Comprehensive Health and Wellness: Prioritize your well-being with our comprehensive health and wellness benefits, offering both HMO and Premium PPO options. Additionally, benefit from company-sponsored life insurance and short and long-term disability coverage for peace of mind. 

Investment in Growth: We're committed to your professional development. Take advantage of reimbursement opportunities for learning and development initiatives, empowering you to continuously expand your skill set and reach peak performance. 

Inclusive and Collaborative Environment: Join our inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company. Together, we're disrupting the traditional manufacturing industry, embracing diversity, and fostering innovation to reduce our footprint by integrating people and technology. 

Divergent is an equal opportunity employer committed to diversity in the workplace. Our positions adhere to all statutory and regulatory requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 

Disclosures:

In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. Divergent Technologies, Inc , Inc is an equal opportunity employer committed to diversity in the workplace. Our positions adhere to all statutory and regulatory requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

EEO Poster 

E-Verify: Right to Work

Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

 Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish) |

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), we will consider for employment qualified applicants with arrest and conviction records.

No agencies, no solicitations, and no calls please. Applications will be accepted until position is filled.